Hybrid/Remote Position

What will you do?

• Navigate a high volume of product and sales related inquiries
• Conduct consultative pre-qualification of prospects for our sales process via phone, live chat, and email
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within us to improve experience for our team and customers/users alike

Who are you?

• Excellent written and verbal communication skills
• A strong technical aptitude to help our users succeed with our software
• A passion for helping our prospects businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• HEART (check out our Culture Code)

How will you excel in this role?

• A strong interest in a career in sales and a passion to solve for customers
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• Ability to pick up new platforms and processes quickly
• High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

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