Job description

Tricity Pain Associates is a Texas based, multi-site comprehensive pain management company. We are seeking a full-time Front Desk Medical Assistant for our Corpus Christi location. If you're up for the challenge, bring your resume, your smiling face, and your great attitude!

Benefits: We offer a competitive salary, PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays.

Skills Set Preferred:

• Excellent interpersonal skills including an enthusiastic attitude and empathy for our patients.
• A level headed individual with the ability to resolve patient concerns.
• Strong organizational and attention to detail skills.
• Team player who can work well within a healthcare multi-disciplinary team.
• Candidate must be flexible, self-motivated and willing to work in other areas of the operation when required.
• Assists physician to ensure clinic runs smoothly and on time.
• Coordinates scheduling of patients tests, ensuring follow-up appointments with physician are scheduled.
• Documents patient phone calls, prescription refill messages, and obtains physician signature.
• Ensures patient phone calls are retrieved and returned in a timely manner.
• An individual who is looking for a long term position and is flexible to cover other sites as needed.

Duties include, but not limited to:

• Check patients in and out.
• Complete intake forms for existing and new patients.
• Scan IDs & Insurance cards for New Patients.
• Collect Copay, Co-insurance & outstanding patient balances.
• Ensure all patients are communicated with when Providers are delayed.
• Relay patient messages to the Providers.
• Assist in excellent patient experience. This individual will assist in the smooth flow of patients from the time they sign in until checking out.
• Assist in keeping the office a clean and pleasant environment. This will include straightening up the waiting room periodically throughout the day.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Some travel between clinics is required and we pay mileage.

Education:

• High School Diploma or equivalent.
• Completion of a Medical Assistant program is a plus (i.e. CMA through AAMA, RMA, NCMA, CCMA)

Experience:

• 1-2 years of recent full time medical receptionist experience. (Highly preferred)
• Pain Management experience a plus
• Bilingual preferred but not required

Competitive pay commensurate with experience.

Tricity Pain Associates is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical office: 1 year (Required)

License/Certification:

• MA certification a plus (Preferred)

Ability to Relocate:

• Corpus Christi, TX 78414: Relocate before starting work (Required)

Work Location: In person