Location: 15th St W., Dickinson

Title: Cashier/Customer Service Associate

Reporting to the Store Manager, the Customer Service Associate will play a pivotal role in ensuring the highest level of customer satisfaction. The primary responsibilities will include delivering exceptional service, processing sales transactions accurately, maintaining a well-stocked and organized store, and contributing to a clean and safe shopping environment. A commitment to providing outstanding service will contribute to the development of repeat customers and the overall success of our operations.

Service Expectations:

• Extend a warm and welcoming greeting to every customer.
• Provide exceptional service to foster repeat customer relationships.
• Process sales transactions with professionalism and accuracy.
• Maintain a clean, organized, and inviting store environment.
• Collaborate with the team to uphold our service standards.

Essential Job Duties and Responsibilities:

• Execute sales transactions according to established procedures.
• Uphold a consistently high level of customer service during your shift.
• Stock merchandise based on plan and management's guidance.
• Prepare food as needed using kitchen equipment, following safe handling guidelines.
• Perform pump maintenance as per protocols.
• Assist the manager in operating various systems and equipment.
• Contribute to a clean and safe store environment through regular cleaning tasks.
• Ensure the gas station maintains a clean and secure atmosphere.
• Embrace a flexible work schedule with the potential for additional hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously 66-100% - Use hands dexterously, talk or hear, prolonged periods standing and working on cash register or related equipment.
• Frequently 34-65% - Walk, sit, stoop/kneel/crouch, or climb, lift up to 15 pounds.
• Occasionally 1-33% - Reach with hands and arms, or balance, or lift up to 50 pounds.

• Ability to perform repetitive movements over long periods. .
• Some locations may require the physical ability to lift up to 40-pound propane tanks.
• This position occasionally requires the ability to work outdoors in adverse weather or temperature conditions.

• Prior experience in customer service (1 year preferred)
• Dependable and reliable work ethic
• Enjoyment interacting with people and collaborating in team settings
• Flexibility to adapt to changing tasks and directions

Benefits: We offer competitive compensation, opportunities for growth, and a dynamic work environment that encourages individual initiative and teamwork.
Tri-Energy Cooperative is an equal-opportunity employer.