Requistion: 1701

Job Type: Full-time
Location: Santa Maria

Starting Salary: $29.31

Salary/Hourly Wage:

Lead Service Coordinator II

Starting Salary/Full Salary range: $29.31-$38.54 hourly DOE

• Pay rate is based on level of experience equivalent to TCRC

Mandatory COVID-19 vaccination is required due to a Public Health Order, subject to disability/medical condition/religious belief exemptions/reasonable accommodations.

Job Summary: The Lead Service Coordinator assists the Services and Supports Team Managerand his/her team in oversight, of person-centered practices and assumes lead duties in the absence of the Manager. In addition, as a Service Coordinator provides person-centered consultation, advocacy, resource information and service coordination for people with
developmental disabilities who require more involved and specialized assistance.In order to be able to provide the needed assistance to the manager and the team,the Lead SC will have a reduced caseload.

Specific Job Duties:
In addition to service coordination, Lead Service Coordinators will:
1. Provide training and mentoring to new employees as well as assist the manager in coordination of
ongoing training for the team.
2. Provide person-centered training and mentoring to team and participate in PCT meetings as an
observer and provide feedback/coaching to employees. Attend local Communities of Practice and
support fellow team members to do so as well.
3. Review case records for compliance with Medicaid Waiver requirements and initial annual
recertification.
4. Review and approve IPP/IFSPs and IPP/IFSP amendments and the associated Purchase of Service
authorizations.
5. Help organize and help provide coverage when members of the team are out for an extended period
of time.
Service Coordination
1. Support individuals we serve by maintaining regular contact and doing Individual Family Service
Plans (IFSP) and Individual Program Plans (IPP).
2. Participate in Interdisciplinary Team (IDT) staffing and attend meetings in the community as
needed including Individual Education Plan (IEP) and day program meetings.
3. Provide information and referral to generic services and resources in the community, including
a. Schools, recreational options and local support groups.
b. Supportive Employment/Habilitation funded day programs.
c. Local agencies (C.C.S., Dept. Rehabilitation, Social Security, Medi-Cal, IHSS).
d. Specialist physicians/ specialists (speech therapist, O.T./P.T.).

4. Coordinate and secure TCRC funded services, including:
a. Behavior services, training for independent living, supportive living.
b. Out-of-home placement, in home and out-of home respite.
c. Infant and adult day programs.
d. Durable medical equipment and specialized services, non-Medi-Cal funded services.

People with developmental disabilities served by Service Coordinator 2’s require specialized assistance,
including but not limited to:
1. Students in active transition due to graduating from school in one to two years.
2. Individuals in residential placement or living independently.
3. Newly eligible individuals, transfers from other Regional Centers, and reactivated cases.
4. Individuals with dual diagnosis, and cases requiring clinical expertise.
5. Self-determination and Medicaid Waiver cases, Social Security/Medi-Cal problems that
require assistance with advocacy and appeal process.

Primary Job Functions:
1. Conduct strength-based assessments that communicate an understanding of the unique issues
facing family members.
2. Involve individuals we serve and family in all aspects of person-centered planning and support
activities.
3. Design, document, implement and monitor services and supports in a timely manner.
4. Facilitate planning team progress, identifying outcomes, needed services and supports.
5. Develop and maintain a network of vendors and community agencies.
6. Provide relevant information and training about developmental disabilities, services and resources.
7. Use effective communication and interpersonal skills that consistently respect children and adults
with developmental disabilities and their families.
8. Demonstrate an operative knowledge of family/natural support and private/public resources and
integrate these into service planning resulting in community based outcomes.
9. Demonstrate an operative knowledge about developmental disabilities and how families are
impacted.
10. Demonstrate an operative knowledge of a variety of approaches to intervention and support.
11. Demonstrate an operative knowledge of entitlement and benefit programs.
12. Demonstrate an operative knowledge of the Tri-Counties Regional Center system, the legal system,
and individual civil rights and overall advocacy.
13. Work in a cooperative and collaborative manner as a team leader .
14. Develop and maintain good relationships with community representatives.
15. Participate in professional growth and development through attendance at in-service and other
training activities, conferences and other job-related agency approved events.
16. Conduct all activities in a professional and ethical manner.
17. Additional or different functions may be assigned from time to time.

Employee Benefits:

Tri-Counties Regional Center provides benefits that support quality of life and a secure future for employees. We believe that healthy employees are happier, more productive and successful employees. As a participant of the CalPERS Health Program, we offer a competitive, attractive and affordable health care package.

• TCRC contracts for health coverage through CalPERs. As a result, we are able to offer competitively priced HMO and PPO health plans to our employees.
• Dental coverage – 100% employer-paid for full-time employees and their family members
• Employee Assistance Program – 100% employer-paid, confidential counseling on personal issues, resources and tools for financial and legal information
• Flexible Spending Accounts – Health Care and Dependent Care

Tri-Counties Regional Center provides a variety of benefits designed to help plan for the future and achieve long-term personal and professional goals, including:

• 403(b) and 457 Tax Shelter annuity plans
• California Public Employees Retirement System (CalPERS) Pension Plan
• Life insurance – 100% employer paid life insurance policy for full-time employees and supplemental life insurance option for employee and family members
• Long-term disability insurance – 100% employer paid for full-time employees

Tri-Counties Regional Center believes in making a difference in people’s lives should include our most precious resource, our employees. That’s why we provide a variety of benefits for our employees that are designed to achieve optimum work/life balance, including:

• Flexible work schedules
• Vacation – Accrues on a per-pay period basis up to 20 days annually based on completed years of service
• Holidays – Fourteen paid holidays
• Personal days – Two days per year
• Sick days – 12 per year accrued at 3.70 hours per pay period
• Bereavement – Up to 40 hours paid
• Jury duty – Up to 7 days paid