Shift Leader Position Description

The Hourly Shift Leader is responsible for enthusiastically leading and motivating the restaurant team in a Burger King restaurant to achieve the highest levels of customer service satisfaction. The Shift Manager ensures that each visit by a customer results in friendly and personalized service, with great food that is promptly delivered in a clean and inviting environment.

RESPONSIBILITIES

· Supervises trains, motivates and leads employees to maintain enthusiastic customer service.

· Ensure orders are taken in a prompt, accurate and courteous manner.

· Resolves customer concerns.

· Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.

· Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.

REQUIREMENTS

· Ability to supervise, train and motivate team members.

· Ability to work in a fast-paced environment.

· Good written, verbal and math and interpersonal skills.

· Reliable transportation.

In return for your hard work and dedication, we offer paid training, generous discounts, competitive pay and career advancement opportunities at careers4bk.com

Job Type: Full-time

Pay: Up to $18.00 per hour

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Work Location: Multiple locations