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Description
ABOUT US
In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service.
OPPORTUNITY
TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved.
FUNCTIONS
SCHEDULE / LOCATION
WAGE / STATUS
BENEFITS AND WELL-BEING
WHY TCCH?
At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you’ll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community – creating meaningful, generational change.
Requirements
Full Time
Business Services
$38k-47k (estimate)
05/18/2024
07/17/2024
tcc-health.org
Pasco, WA
<25
Business Services
The job skills required for Patient Service Specialist III include Customer Service, Scheduling, Patient Registration, Confidentiality, Patient Care, Managed Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Specialist III positions, which can be used as a reference in future career path planning. As a Patient Service Specialist III, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist III. You can explore the career advancement for a Patient Service Specialist III below and select your interested title to get hiring information.