Residential Community Manager - Experienced, Strong Leader, Excellent pay and benefits!

We are looking for an individual to manage a multi-site property, totaling 88 units of Project Based Sec 8, Sec 42, and PHA Vouchers. The ideal candidate must be skilled in working with client services and a diverse population to include long-term homeless and disabled clients.

Trellis Mgmt Co. has been managing properties in the Twin Cities and surrounding metro area since 1990. We are a professional management company that prides itself on excellent management services and the respectful treatment of our residents.

We take pride in our communities, our residents and in our employees. With over 65 properties and 4000 units, we hire the most skilled and knowledgeable individuals in their respective careers to drive business success.

Responsibilities:

Managers are responsible for all functions related to the appearance, working order, administration and residential support for the property they are assigned. This includes responsibility for the direct supervision of staff, ensuring property appearance is maintained and kept in excellent working order while keeping it clean, safe and comfortable for residents.

In addition to the duties and responsibilities listed below, the employee is expected to maintain a positive work atmosphere by behaving and communicating in a manner that gets along with residents, customers, clients, co-workers and supervisors.

Duties include but are not limited to:

• Receive and deposit rent payments & initiate late rent notices
• Prepare and submit payment reports & follow up on non-payments
• Handle Unlawful Detainers for non‑payment and other related situations
• Determine when charges for maintenance repairs are due from residents
• Follow‑up as needed

Administration:

• Supervision of staff
• Approve invoices
• Approve time sheets, track work records and calls
• Prepare vacancy reports as requested
• Keep work area in good order, and maintain inventory of office supplies
• Assign and oversee the follow through on work order requests

Move‑in/Move‑out:

• Obtain referrals through Coordinated Entry and/or Sec 8 waiting list
• Show apartments to prospective residents
• Coordinate with new resident and Services to accomplish a smooth move‑in
• Work with Service providers to orient new resident to unit and to site policies
• Complete move out inspections, and provide accounting dept. with information to prepare the security deposit
• Coordinate preparation of the unit for re‑rental, keep unit secure during vacancy

Notices:

• Draft notices to residents, upon approval of the Portfolio Manager

Additional Duties:

• Work with various service providers in all aspects of resident’s tenancy (rent, lease violations, activities, etc.)
• Carry out additional duties as assigned by the Portfolio Manager in order to properly operate, manage and maintain the property
• Insuring the cleanliness of the building, common areas and grounds

In addition, the Manager will perform other reasonable business-related duties as assigned.

Assignment and Performance of Work:

Assignment of work is received verbally and in writing from the Portfolio Manager. The Manager is expected to assist in organizing the operations of the development and to complete the required tasks without regular, specific instructions. The Manager is, however, expected to consult with the Portfolio Manager on an on‑going basis, and keep the Portfolio Manager fully informed.

The Manager will compose himself/herself with the utmost professionalism at all times to create the best possible image for the development

The Manager is responsible for assisting in making the decisions necessary to schedule, coordinate and accomplish the duties and responsibilities as listed.

The Manager is responsible for arranging for weekend and after‑hours coverage, as needed.

Qualifications:

• Must have previous property management experience that included working with service providers, long-term homeless and Coordinated Entry
• Ability to work and be productive in challenging environment
• Lease-up and staff supervision experience
• Must also have proficient computer skills with Microsoft Office
• Excellent customer service, verbal and written communication skills, along with strong organizational skills and ability to prioritize as well as multi-task
• Yardi & Rent Café experience a plus.

Must have valid driver’s license with current vehicle insurance and a reliable vehicle.

EOE

Starting pay from: $25.00/hour DOQ

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience working with Resident Services? If so, how many years?
• Have you supervised a staff of 2 or more employees?
• Do you have experience working with Long-term homeless and/or disabled clients?

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License & a reliable vehicle (Required)

Work Location: In person