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Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100 clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Answer incoming and returning calls.
Respond quickly to patient inquiries.
Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems.
Demonstrate exemplary customer service.
Answer basic patient questions and provide program-specific information as required.
Assist with other duties as directed.
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, call center preferred.
Lived Addiction experience is a plus.
Monday; 8:30am-5:00pm
Tuesday; 8:30am-12:00pm
Friday; 8:30am-5:00pm
Saturday; 8:30am-5:00pm
Sunday; 8:30am-5:00pm
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
Full Time
$35k-43k (estimate)
03/20/2024
04/05/2024
The job skills required for Patient Access Specialist - Greenville, SC include Customer Service, Scheduling, Call Center, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist - Greenville, SC. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist - Greenville, SC. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
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Maintains patient confidentiality per HIPAA regulations.
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Preparing documents for admitting and discharging patients from the hospital.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
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Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
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Strong commitment to providing an outstanding patient experience.
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Practice customer service skills for dealing with patients.
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Must have strong knowledge of Patient Access functions and Front End billing processes.
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Step 3: View the best colleges and universities for Patient Access Specialist.