Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100 clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of an Enrollment Coordinator Receives notifications from the Clinician Onboarding Liaison (COL). Work closely with recruiting team during the onboarding process of new providers and provide weekly credentialing updates as to status of enrollment with payors. Escalates Provider Credentialing issues to the Manager, as needed. Escalates payor issues to Director, as needed. Tracks, generates, and prepares applications to send to provider. Conducts payer research on the provider. Adds providers to the Credentialing report. Reviews returned packets for accuracy and communicates updates to the Providers. Follows up with providers for un-returned paperwork. Keeps all key stakeholders informed of any challenges faced in new markets. Support overall Provider Enrollment Department, assist contracting department with requests as necessary and work with RCM to assist with payer issues related to credentialing. Meets at least monthly with health plans (more if needed) to obtain statuses of providers and to address any claims issues including holds and denials. Works with payors to ensure timely enrollment & active status. Escalates trends and issues to RCM, operations, and other key stake holders as needed. Performs data entry and data validation in Modio. Education and Experience requirements: Minimum of 2 years of successful work experience in physician credentialing and/or physician enrollment. Experience with provider credentialing databases/websites/portals (i.e.- CAQH, NPPES and PECOS). Experience with Modio software preferred. Working knowledge of the revenue cycle process. Position Benefits Have a daily impact on many lives. Opportunity to positively impact the revenue cycle of the organization. Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Currently operating more than 100 clinics across 9 states, Crossroads is a family of professionals dedicated to providing the most accessible, highest quality treatment options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Crossroads operates over 30 opioid treatment programs and around 100 office-based opioid treatment clinics in Colorado, Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Crossroads uses evidence-based medication-assisted treatment (MAT) to help individuals struggling with opioid use disorder. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. Our Mission Is Focused: We exist to improve health equity in order to create superior outcomes. Our Vision Is Clear: To provide the most convenient, comprehensive, high-quality care through specialty medical homes. Our Culture Is Inspiring: Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.