Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100 clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Care Manager Connect with patients monthly to address any needs and provide the resources to fulfill those needs. Connect and maintain relationships with community partners for patient resources. Work closely with a dedicated team to provide exceptional patient care. Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment. Education and Experience requirements: At minimum, High School Diploma or GED required. Experience in a fast-paced environment, servicing many clients, is preferred. Experience in healthcare, addiction medicine, community health, care coordination preferred. Experience with building individualized care plans is a plus. Knowledge of compliant documentation practices Lived Addiction experience is a plus. Hours, Schedule, and Travel Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days. The location nearest to you is considered your primary work location. It is expected that Care Managers will work out of their primary work location and additional secondary work locations if required. Must be willing to travel to Kensington, North Broad Street, West Tabor and Northeast Philadelphia Must have open availability to work evenings and weekends. Position Benefits Mileage reimbursement Crossroads matches the current IRS mileage reimbursement rate/mile for any travel to a secondary work location, apart from travel to your primary work location. Travel reimbursement is calculated from your primary work location to the secondary location. Community events that promotes belonging and education Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Grow your network This role involves working with many community partners. The opportunity to foster, grow, develop, and maintain these relationships enhances your ability to be an effective community partner. Have a daily impact on many lives Our Care Managers are truly on the front lines. Patients rely on various resources that we have at our disposal because of the community partners we work with. Helping someone find a safe place to sleep, food to eat, finding safe and fair healthcare happens daily in this role. Excellent training if you are new to this field Addiction medicine is not typical healthcare, but this field is highly trainable! Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Currently operating more than 100 clinics across 9 states, Crossroads is a family of professionals dedicated to providing the most accessible, highest quality treatment options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Crossroads operates over 30 opioid treatment programs and around 100 office-based opioid treatment clinics in Colorado, Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Crossroads uses evidence-based medication-assisted treatment (MAT) to help individuals struggling with opioid use disorder. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. Our Mission Is Focused: We exist to improve health equity in order to create superior outcomes. Our Vision Is Clear: To provide the most convenient, comprehensive, high-quality care through specialty medical homes. Our Culture Is Inspiring: Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.