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The Customer Service Representative Hotel Reservations Specialist Call Center Agent position is responsible for facilitating the hotel room booking process as outlined by Traveling Teams Inc.
s standard operating procedures.
The Customer Service Representative Hotel Reservations Specialist Call Center Agent position is responsible for maintaining the company’s brand image and delivering exceptional customer service.
This full-time, in-office position entails answering inbound customer calls and relaying hotel reservation details effectively and efficiently.
Customer Service Representative Reservations Agent Duties :
Customer Service Representative Reservations Agent Skills / Abilities :
Customer Service Representative Reservations Agent Education and Experience :
About Traveling Teams Inc :
Over 20 years ago, Traveling Teams Inc. was founded on the simple concept of service. We decided from the beginning that we would only serve youth sports and, now, we are the leading youth sports housing provider in over 600 markets throughout North America and some parts of Canada.
We have forged lasting relationships with all major national hotel brands, CVBs, event holders, and sports commissions. Through these relationships, we have proven successful in managing the volume and prestige of any event.
As the Company evolves, we will continue to invest in state-of-the-art technology and always keep remarkable service at the forefront of our vision and model.
Related Key Words : Front Desk, Receptionist, Reservations, Travel Agent, Call Center, Customer Service, Hospitality, Hotels, Youth Sports, Customer Relations.
Related Key Words : Front Desk, Receptionist, Reservations, Travel Agent, Call Center, Customer Service, Hospitality, Hotels, Youth Sports, Customer Relations.
customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.
customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.
customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, sports manager, event planner, or similar office administrator.
Monday - Friday, 9 : 00 a.m. - 6 : 00 p.m. (mandatory, in-office)
Saturdays, 10 : 00 a.m. - 4 : 00 p.m. (optional, work-from-home)
Sundays, 2 : 00 p.m. - 8 : 00 p.m. (optional, work-from-home)
40 hours / week
PI240104433
Last updated : 2024-04-27
Full Time
$52k-68k (estimate)
04/29/2024
05/09/2024
travelingteams.com
NORTHVILLE, MI
25 - 50
2001
CARLO K TATO
$5M - $10M
TRAVELING TEAMS is the leading provider of cost-free travel accommodation services for youth sports teams and event directors. Our exceptional customer-first approach matches you with a TRAVELING TEAMS representative who ensures that your booking process is a seamless and enjoyable experience, regardless of the size of the team or event. Our wealth of industry experience and access to a high volume of rooms gives us the ability to negotiate exceptional rates with all hotel chains throughout the country. Your satisfaction is our top priority and we will only place you in hotels where we would w...ant our own families to stay! Also, our real-time technology lets us track and monitor all teams and room nights at all hotels. Though our service is completely free, the value we deliver to your event and customers are priceless.
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The job skills required for Reservation agent include Customer Service, Call Center, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservation agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservation agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservation agent positions, which can be used as a reference in future career path planning. As a Reservation agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation agent. You can explore the career advancement for a Reservation agent below and select your interested title to get hiring information.
If you are interested in becoming a Reservation Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservation Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservation Agent job description and responsibilities
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
02/07/2022: Battle Creek, MI
Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
04/11/2022: Jamestown, NY
Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
04/14/2022: Newark, NJ
Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.
02/21/2022: Pensacola, FL
Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
02/24/2022: Lima, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservation Agent jobs
Appointments provide the agents the opportunity to provide a higher level of service to their clients.
01/26/2022: Vallejo, CA
Some jobs offer their Reservation Agents bonuses or perks for reaching monthly or quarterly goals, while others may place a minimum requirement for their Reservation Agents to meet.
04/05/2022: Killeen, TX
Check on the availability of accommodations or transportation on a traveler's desired travel dates.
01/20/2022: Billings, MT
Tracks future room availability's on the basis of reservations.
03/15/2022: Springfield, IL
Provide support to customers who have already made a travel purchase by confirming, changing or canceling reservations.
04/10/2022: Jackson, MS
Step 3: View the best colleges and universities for Reservation Agent.