There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success.

This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Store Lead plays an integral role of leading the team in achieving shift targets specific to cost control, safety, food quality, sanitation, cleanliness, and customer service for the retail store.

They ensure we are returning every traveler to the road better than they came!

In this role, you can expect to :

• Be a leader and inspire your team to meet and exceed shift targets (including safety, food quality, sanitation, cleanliness, and customer service) and improve the potential of the retail store.
• Focus on fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.
• Embody a professional demeanor and a high level of character, honesty and integrity in conducting the business affairs of the store;

Inspire all team members to do the same

• Perform administrative duties in the areas of cost control, cash handling, and the completion of required reports for your shift
• Adhere to safety standards and abide by standards of operation
• Assume the duties of any hourly associate position as necessary

What we’d like to see :

• An individual who sets the example when working alongside team members
• The ability to motivate, train and develop people to unleash the talent within each team member
• High School Diploma (or GED) required
• Supervisory experience preferred in convenience store, travel center, or related industry
• Exhibit good verbal and written communication skills
• Ability to work flexible hours including nights, weekends and some holidays
• Proficient in Microsoft Word and email; operational understanding of POS software

With us, you’ll enjoy :

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discount
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

Pay Range

$12.00 - 12.50 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties / requirements, and relevant experience and skills.

Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism.

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.

At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability mayrequest a reasonable accommodation related to our recruiting process. If youwould like to request an accommodation related to the recruitment process,please email us at In your email, please include yourfirst and last name, phone number, the position and location for which you areapplying, and details pertaining to the accommodation request.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally.

The team member is occasionally required to lift up to 50 lbs and / or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties.

TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Last updated : 2024-04-27