At Transwest Properties, we strive everyday to make exceptional communities that invite, inspire and feel like home for our residents and employees. We believe in rewarding hard work, but more importantly, we are committed to providing a positive and supportive work culture. Our goal is mutual growth, both for our company and our employees, which we achieve through excellence in service, honesty, trust and respect. There are jobs, and then there are careers. Join our team and begin a meaningful career with Transwest Properties that will teach you new skills, and give you the opportunity to challenge yourself in an encouraging and supportive atmosphere.

SUMMARY: Assist the Property Manager in managing apartment complex for owners by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Leasing Duties:

• Greet and assist prospective residents in person and over the phone.

• Conduct property tours and provide detailed information about size and layout of rooms, available facilities, such as swimming pool and saunas, local attractions, services available and lease terms.

• Assist applicants with rental applications, background checks, and lease agreements.

• Follow up with prospective residents to facilitate the lease signing process.

• Assist residents and prospective residents in setting up their online portals, ensuring a seamless and user-friendly experience for accessing property information, paying rent and submitting maintenance requests.

Resident Relations:

• Serve as the primary point of contact for current residents.

• Address resident inquiries, concerns, and maintenance requests promptly and professionally.

• Foster positive relationships with residents to enhance their living experience.

• Collaborate in the planning and execution of resident appreciation events.

Office Management:

• Answer phones, respond to emails, and manage general inquiries.

• Maintain a well-organized and welcoming office environment.

• Complete administrative tasks, including data entry, filing, and office supplies management.

Marketing and Outreach:

• Assist in marketing efforts to attract potential residents.

• Collaborate with the marketing team to update online listings and advertising materials.

• Attend local events and engage with the community to promote leasing opportunities.

Lease Compliance:

• Ensure all lease agreements adhere to company policies and local regulations.

• Stay updated on housing laws and regulations to provide accurate information to

prospective and current residents.

Administrative Duties:

• Collaborate with the Property Manager in maintaining accurate record-keeping and bookkeeping functions.

• Complete lease-related administrative tasks such as data entry, filing, and reporting.

• Assist the Property Manager in coordinating the collections of all rents and the deposits of all monies.

• Assists the Property Manager in all collection actions such as late notices and eviction.

Competitor Analysis:

• Stay up-to-date on the local real estate market, including knowledge of competitors' offerings, pricing, and promotions.

• Conduct periodic market research to identify trends and opportunities to enhance our property's competitive edge.

Maintenance Coordination:

• Inspect the condition of the property and vacant apartment units periodically and arrange for necessary maintenance.

• Ensure that vacant units are prepared and in top condition for new residents.

Compliance and Safety:

• Report any violations of company policies and procedures.

• Report any violations of local, state, or federal laws and regulations by any employees .

• Actively participate in safety procedures and emergency response protocols.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person