Program: Supportive Community Services (SCS)

Are you passionate about mental health advocacy and making a positive impact on the lives of others? Are you interested in being at the heart of our organization, ensuring smooth operations and effective coordination of various activities? If so, we have an exciting opportunity for you! This is an opportunity to join a mission-driven team and play a significant role in the fight for mental health awareness and support.

Position Summary

Supportive Community Services is designed to engage with and provide services to clients with severe and persistent mental illness. The Supportive Community Services team will provide trauma informed psychiatric treatment and rehabilitation services directly with a "whatever it takes" approach. For all Supportive Community Services clients, functioning in major life domains presents significant personal difficulties. These domains include affordable and safe housing; meaningful daily pursuits, including employment; and satisfying interpersonal relationships. Addressing the rehabilitation needs of clients in these key domains will be the team’s essential purpose.

The Office Coordinator is responsible for organizing, coordinating and monitoring all nonclinical operations of the Supportive Community Services team under the direction of the team leader; providing receptionist activities including triaging calls, coordinating communication between the team and clients, deescalating situations with clients who have increases in symptoms, and assisting clients, their families and agencies by linking them to answers to their questions; maintaining accounting and budget records for client and program expenditures; and operating and coordinating the management information system. In short, the Office Coordinator, as a team member, assists the Team Leader with the daily business operations of the Supportive Community Services team.

Hours/ Salary

Full time, 40 hours per week. Anticipated Hiring Range $23.00-$25.00 per hour depending on experience. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Range $23.00-$28.00 per hour)
Experience and Skills:

High school diploma or equivalent. Must be English/Spanish bilingual. A high level of organizational and time management skills. Multi-tasking and prioritizing skills necessary. Computer and office skills (word processing, filing, phone skills, and data entry) required. Strong interpersonal skills, collaborative work style and oral/written communication skills. Well defined organizational and time management skills. Ability to work independently and flexibly. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. Able to deal effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. Must be responsible and reliable and possess problem solving and conflict resolution skills. Must use reasonable precaution in the performance of one’s duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one’s self, fellow employees, clients, and other persons contacted through TMHA business. Conditions of employment include: Ability to possess and maintain good physical and mental health. Must be at least 18 years of age, possess a valid CA Driver’s License, at least 2 years driving experience, reliable transportation, proof of auto insurance, and DMV driving record that meets TMHA’s current vehicle insurance requirements. May be required to utilize personal vehicle and auto insurance. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. Must be able to successfully complete First Aid and CPR training.
Job Benefits:

Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well.
From: Transitions-Mental Health Association