2 Operations Data Clerk Jobs in Commerce, CO

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Operations Data Clerk

Transdev

Commerce, CO | Full Time

$38k-48k (estimate)

1 Week Ago

Warehouse Operations Clerk

NFI

Commerce, CO | Full Time

$36k-43k (estimate)

6 Days Ago

Operations Data Clerk

Transdev Commerce, CO

$38k-48k (estimate)

Full Time | Transportation 1 Week Ago

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Transdev is Hiring an Operations Data Clerk Near Commerce, CO

Job Purpose

Provides quality customer service to client by phone or in person. Performs some or all of the responsibilities below.

Rate: $21-$23 per hour

Schedule: Monday-Friday (Flexible Hours), there may be some overtime required to compile reports.

Our Operations Data Clerk is responsible for:

Responds to customer concerns in a timely and friendly manner.
Responds to escalated customer inquiries and problems.
Investigates incidents or accidents by reviewing footage and tracking incident reports.
Responds to customer comments in a timely manner and determines their validity.
Keeps track and record of all customer comments submitted.
Follows and explains policy and procedures as outlined in operations and procedures manuals.
Treats each customer/caller with courtesy, dignity, and respects privacy.
Meets or exceeds established performance requirements.
Enters data with an error of 1% or less.
Remains knowledgeable of all policies and procedure changes.
Adheres to the work schedule to handle contractual requirements, unless request made by manager.
Types, files, reports develop spread sheets, manages databases and performs other related clerical task for the department or team.
Operates a computer to enter, edit, and verify data.
Maintains data relevant to the department such as vehicle data, personnel data, equipment data, etc.
Bilingual in Spanish is a plus!
All other duties as assigned.

The above statements are in-tended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

About Transdev:

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

For more information please visit our website atwww.transdevna.jobs

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.