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POSITION SUMMARY:
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Restaurant Server is responsible for greeting, selling/order taking and serving guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Assist in seating and greeting the guest.
· Answer all questions about cooking methods, menu items, specials and prices.
· Accurate and prompt guest order taking.
· Prompt submission of food orders with the kitchen in accordance with prescribed procedures.
· Prepare beverage and food orders in accordance with prescribed procedures.
· Check food to ascertain appearance, temperature and portions are correct.
· Timely deliver beverage and food orders.
· Prepare guest checks accurately and present prior to guests departure.
· Report all tips in compliance with Company policy and IRS regulations.· Collect payment from the guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
· Clean all spills and breakage immediately.
· Remove dirty ashtrays, glasses, dishes, silverware and trash from occupied tables.
· Clear empty tables of linens, dishes and debris and place items in proper areas. Reset the tables.
· Clean and restock service items
· On time and at work when scheduled, and in proper uniform.
· Attend department meetings as scheduled.
· Consistent professional and positive attitude and actions when communicating with guests and associates.
· Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
· Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. · Any other duties / tasks as requested by management.
QUALIFICATIONS: The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience:
High school education or related experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service. Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.
Job Type: Seasonal
Pay: From $10.65 per hour
Benefits:
Restaurant type:
Shift:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Other | Temporary
Investment Management
$21k-27k (estimate)
04/25/2024
08/21/2024
The job skills required for Restaurant Server include Guest Service, Credit Card, Cash Handling, Food Handling, Attention to Detail, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant Server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant Server. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Restaurant Server positions, which can be used as a reference in future career path planning. As a Restaurant Server, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant Server. You can explore the career advancement for a Restaurant Server below and select your interested title to get hiring information.
If you are interested in becoming a Restaurant Server, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Server for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Restaurant Server job description and responsibilities
Servers will guide diners through the culinary experience, ensuring they have everything they desire.
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A Server will be a team player and assist throughout the restaurant by bussing tables, delivering food and beverages ensuring that every opportunity to WOW a….
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This usually begins with the server greeting customers, taking drink and food orders, and delivering orders to the kitchen staff.
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To maintain the cleanliness and hygiene of the kitchen and restaurant to promote a safe working environment.
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Ability to utilize a restaurant POS software platform a plus.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Restaurant Server jobs
To meet the demands of customers, servers need to be able to think quickly on their feet and be able to adapt to changing circumstances.
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While Restaurant Server responsibilities can utilize skills like "Beverage Orders," "Food Service," "Service Standards," and "Multiple Tasks," some Hostesses use skills like "Telephone Calls," "Ensure Cleanliness," "Front Office," and "Proper Setup.".
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Restaurant servers must be accurate when completing a task.
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Servers must deliver high quality, professional assistance throughout the customer’s experience with the business.
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Restaurant servers must be friendly even when they are tired or when customers are rude.
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Step 3: View the best colleges and universities for Restaurant Server.