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Toyo Tire
Nashville, IL | Full Time
$36k-45k (estimate)
10 Months Ago
Collection Agent
Toyo Tire Nashville, IL
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$36k-45k (estimate)
Full Time | Durable Manufacturing 10 Months Ago
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Toyo Tire is Hiring a Collection Agent Near Nashville, IL

Toyo Tire located on 11373 Mockingbird Rd Nashville, IL seeking a dedicated collection agent to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

To ensure success as a collection agent, you should possess experience with debt collection and knowledge of the Fair Debt Collection Practices Act (FDCPA). Accomplished collection agents will mitigate financial losses by developing and enacting manageable debt recovery plans.

Collection Agent Responsibilities:

  • Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
  • Developing debt collection strategies and plans.
  • Adhering to the FDCPA throughout the debt collection process.
  • Contacting debtors by telephone to enact and negotiate debt recovery.
  • Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
  • Preventing repeated payment delinquency by negotiating manageable debt payments.
  • Negotiating settlements to receive payment on a certain percentage of the debt.
  • Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
  • Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
  • Initiating legal and repossession proceedings if debt recovery fails.

Collection Agent Requirements:

  • Debt collection certification or training preferred.
  • In-depth knowledge of the FDCPA and professional codes of conduct.
  • Proficiency in debt collection software, such as ACE and CollectMax.
  • A minimum of 1 years experience in sales, customer service, or telemarketing.
  • Previous debt collection experience will be advantageous.
  • Experience in developing and enacting debt recovery plans and strategies to prevent losses.
  • Exceptional ability to communicate with debtors to negotiate debt payment plans.
  • Ability to collaborate on debt collection efforts with other departments and institutions.
  • Experience in tracking down defaulters by searching publicly available databases and records.
  • Exceptional record-keeping and interpersonal skills.

We are looking forward to hearing from you.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$36k-45k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

06/25/2024

HEADQUARTERS

FUJINOKI, KANSAI

SIZE

7,500 - 15,000

FOUNDED

1943

CEO

TAKASHI SHIMIZU

REVENUE

$3B - $5B

INDUSTRY

Durable Manufacturing

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The job skills required for Collection Agent include Negotiating, Scheduling, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Collection Agent positions, which can be used as a reference in future career path planning. As a Collection Agent, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Agent. You can explore the career advancement for a Collection Agent below and select your interested title to get hiring information.

If you are interested in becoming a Collection Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collection Agent job description and responsibilities

Accomplished collection agents will mitigate financial losses by developing and enacting manageable debt recovery plans.

02/13/2022: Phoenix, AZ

Collections agents also work closely with accounts receivable, sales, and legal departments to develop strategies for collecting on delinquent accounts and determine when further actions are necessary.

03/14/2022: Gary, IN

Alternatively, collections agents may need to negotiate for a settlement so that the agency receives payment on a certain percentage of the debt.

03/02/2022: Oakland, CA

Collections agents keep detailed records of all customer communications, payment plans that customers have agreed to, and amounts paid via telephone.

02/17/2022: Provo, UT

Collections agents spend much of their time pursuing customers with overdue balances and negotiating payments to settle debts.

03/22/2022: Santa Barbara, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collection Agent jobs

Typically, companies hire collections agents with a high school diploma or GED and one to two years of customer service or telemarketing experience, along with the following skills.

04/21/2022: High Point, NC

Finally, collections agents should have some familiarity with the Fair Debt Collection Practices Act, which sets rules for debt collection and customer communications.

03/28/2022: Port Arthur, TX

Debt collection certification or training preferred.

02/13/2022: Atlantic City, NJ

A minimum of 2 years experience in sales, customer service, or telemarketing.

03/24/2022: Brockton, MA

Experience in developing and enacting debt recovery plans and strategies to prevent losses.

04/27/2022: Juneau, AK

Step 3: View the best colleges and universities for Collection Agent.

Florida Southern College
Colby College
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University of Notre Dame
Western Washington University
Canisius College
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