7 Tech Support Jobs in Phoenix, AZ
Townsquare Interactive is Hiring a Tech Support Near Phoenix, AZ
- This position requires you to work in our downtown Phoenix office**
The Tech Support OpportunityAs a crucial member of our Internal IT Team, your role is to collaborate with our HR/Recruiting department to fulfill all employee equipment requirements. Your responsibilities encompass setting up new accounts, conducting personalized equipment training sessions, handling equipment returns from terminated employees, and actively managing an IT ticketing system to address and resolve employee IT support requests.
Responsibilities
- Partner with HR/Recruiting Department and other member of the IT Team to fulfill software and equipment needs
- Install, operate, support, and troubleshoot Microsoft Windows and Microsoft Office
- Setup, perform maintenance and updating on personal computers, servers, printers, and software
- LAN systems installation and maintenance
- Ensure compliance with all Company Engineering and Information Technology practices
- After hours and weekend work (as needed)
- Proficient with Microsoft Windows and Microsoft Office (all versions)
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to list up to 50 pounds, climb, balance, stoop, kneel, crouch, and crawl
- Strong attention to detail needed to perform activities including: preparing and analyzing data; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines
- BA/BS degree (Degree in Computer Scient or Information Technology is preferred)
- Base Salary: $40K
- 3 weeks PTO
- 9 paid holidays (including 2 personal/floating holidays)
- Volunteer Time Off
- Health, Dental, and Vision Insurance
- Pet Insurance
- 401(K) Retirement Plan with Company Match
- Employee Stock Purchase Plan
- Company-provided laptop
- Comprehensive training and growth opportunities
- Unlimited growth potential in a dynamic work environment
Job Summary
Full Time
$75k-93k (estimate)
05/22/2024
07/07/2024
townsquareinteractive.com
Charlotte, NC
500 - 1,000
Related Companies
The job skills required for Tech Support include IT Support, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support positions, which can be used as a reference in future career path planning. As a Tech Support, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support. You can explore the career advancement for a Tech Support below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
