POSITION SUMMARY The Housekeeper is responsible for cleaning all of the resident apartments, public areas,
common areas, and work areas and doing laundry for both the residents and the community, in accordance
with property policies and procedures.
1. Position Responsibilities
Clean all resident apartments, as directed
Bathroom clean toilet, shower/bathtub, counter/sinks, mirror, and floor
Bedrooms strip linens from bed, wash, dry & fold linens, make bed with clean linens
Kitchen clean counters, sink, floor, wipe down top/outside of appliances
Throughout wipe door handles, vacuum/sweep/mop floors, dust, take out trash
Clean all public areas, common areas and work areas, as directed
Bathrooms, to include cleaning toilet, counter/sink, mirror, and floor
Carpets, to include vacuuming, shampooing, deodorizing, disinfecting
Floors, to include sweeping, sweeping, damp/wet mopping, stripping, waxing, buffing, and
disinfecting. NOTE Ensure that the appropriate caution/safety signs are properly set up prior
to performing such duties.
Walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing
Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning and disinfecting
solutions
Entrance/Exit ways in recreational areas, hallways, stairways and elevators
Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
Clean and stock cart before placing cart in locked storage room. Ensure all chemicals are inaccessible to
residents. Housekeeping cart must be locked and inaccessible to residents when unattended. Take
mops and cleaning cloths to designated area at the end of shift.
Complete community laundry and ironing, as assigned. Complete both resident personal laundry and
ironing, as assigned.
Ensure that assigned work areas are maintained in a clean, safe, comfortable and attractive manner
and keep work/assignment area free of hazardous objects such as protruding mop/broom handles,
unnecessary equipment, supplies, etc.
Use appropriate protective equipment and supplies when handling infectious material and/or
hazardous waste and/or chemicals.
Follow proper techniques when mixing chemicals, disinfectants, and solutions used for cleaning. Refer
to manufacturer’s instructions when necessary.
Follow established policies governing the use of labels and Material Safety Data Sheets (MSDS).
Report missing or inappropriately labeled containers of hazardous chemicals to the Housekeeping
Supervisor or Maintenance Director.
Ensure that established infection control and universal precautions practices are maintained when
performing housekeeping procedures and follow established policies governing the use/disposal of
personal protective equipment and disposal of infectious wastes.
2. General Duties
Respond to resident concerns and complaints in a professional and caring manner. Elevate issues to
your supervisor when appropriate.
Demonstrate knowledge of each resident as an individual.
Understand and ensure compliance with all Federal and state regulations concerning the
department.
Participate in daily StandUp meetings to communicate key issues within the department.
Maintain a safe and secure environment for all staff, residents and guests, following established safety
standards. Immediately report all hazardous conditions or equipment safety issues to the Executive
Director.
Demonstrate knowledge of infection control, i.e., adequate handwashing, blood borne pathogens
procedures, universal precautions, etc.
Use Universal Precautions and follow established policies concerning exposure to blood/body fluids.
Report occupational exposure to blood, body fluids, infectious materials and hazardous chemicals in
accordance with the propertys policies and procedures governing accidents and incidents.
Follow company’s safety policies and procedures regarding proper lifting and transferring techniques.
Communicates effectively and displays tact and friendliness when dealing with residents, families,
visitors, coworkers, and supervisors.
Support a positive and professional environment in the Community by adhering to guidelines in the
employee handbook including dress code, time off requests and employee breaks.
Attends scheduled inservices and trainings be dependable and reliable according to attendance and
punctuality standards.
Maintain all required certifications/licensures and training as required by state law and company
policy.
Demonstrate flexibility in work schedule as evidenced by working holidays, evenings, weekends and
additional shifts when necessary to ensure adequate coverage within the department.
Performs other duties consistent with the position as assigned by the Housekeeping Supervisor or
Maintenance Director.
3. Community Involvement
Encourage teamwork through cooperative interactions with coworkers and other departments.
Provide support to community’s marketing efforts through positive/friendly interaction during all
property tours and telephone contact with the public, and as directed by a supervisor.
Provide support to the Assisted Living/Memory Care Department by communicating any observed or
suspected resident change of condition
SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC
Must be eighteen (18) years of age
Requires a high school diploma or equivalent
Prefer prior housekeeping or janitorial experience
Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer)
Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
Able to work with seniors and patiently interact with cognitively impaired individuals
Able to be flexible, adapt and respond to change, make decisions in stressful situations and prioritize
tasks and projects.
Able to process information and apply common sense understanding to follow and carry out written or
oral instructions.
Able to analyze, solve and respond to problems or concerns.
Able to count and perform moderately complex math problems
Able to read, write and speak the English language and to interact and communicate effectively with
employees, supervisors, physicians, health care professionals, residents, and their families
Must be highly motivated and able to work independently
Able to obtain and maintain valid first aid certification
Able to obtain and maintain valid Food Handler’s certification, as needed
Be mobile and able to perform the physical requirements of the job. Good physical health, verified by a
health screening, including a chest xray or an intradermal test result not more than 6 months prior or
seven (7) days after employment