Position Overview

Now Hiring!

Office Manager, Community Development Department

Expected Hiring Range: $71,340 - $89,175

Full Salary Range: $71,340 - $107,010 annually

Position Open Until Filled

The Town of Vail is now hiring an Office Manager in the Community Development Department. The Office Manager manages all administrative functions of the Community Development Department and its four divisions (building, environmental, housing and planning) and is responsible for establishing, directing, and implementing daily and long range goals of the Administrative team (administrative assistant, development review coordinator, temporary support and volunteers). Assists the Director of Community Development in developing and implementing programs and policies, budget preparation, personnel policies and issues, and departmental operation effectiveness and efficiency. Guides the direction to and participates in customer service and production activities; responsible for and manages all filing systems; responsible for and manages all Community Development software plan review & permit tracking software. 

Job Duties Include But Not Limited To:

• Coordinates private development permitting and approval process among Town departments; e.g., Building, Planning, Public Works, Fire Prevention and Wildland Fire. 
• Monitors development agreements, resolves development related issues and directs scheduling of project meetings and inter-departmental information exchanges to coordinate project requirements and/or resolve project issues all with excellent customer service as the primary goal.
• Provides leadership, training, oversight, direction, expertise, and knowledge to the Administrative team and assists with the professional development of others within the team. Develops and implements training program for new employees and ensures adequate professional development is received by employees. 
• Manages, directs and participates in technical research and special studies required by the Director, Information Systems department and Finance department. Aides the director to handle special projects as required. 
• Manages and maintains the gathering of Community Development data to prepare reports, maintain departmental measurements on program/project progress. Prepares graphs/charts of planning statistics (running and reviewing permit tracking reports for number of staff approvals, number of applications by type, number of inspections, etc.) 

Skills / Requirements

Vail is a guest service oriented and resort destination community. We realize that to set the standard for world-class alpine resorts, our employees make all the difference! That is why we are looking for passionate individuals who strive for excellence in all that they do. Qualified applicants must be detail-oriented, and customer-service driven.

In addition qualified applicants should possess:

• Working knowledge of New World Finance Software 
• High level knowledge of Community Development permit tracking and plan review software 
• Strong experience and knowledge of PC applications (Word, Excel, PowerPoint, etc.) 
• Possess knowledge of Community development’s and the Town of Vail’s mission and work functions in order to serve internal and external customers 
• Organizes, prioritizes, develops and personally performs multi-task work assignments. 

• Must type 50 wpm 
• 3-5 years of office administration and supervisory experience required 
• Previous Community Development experience preferred

Education, Experience and Certificates (preferred but not required at time of hire)

• Lean Foundations Certification 
• Lean Sigma Six Champion Certification 

• ESRI – GIS mapping system 

Notice 

This job description is not intended to be a comprehensive list of activities, duties or responsibilities for this job. The duties, expectations and actions listed for this role may change at any time with or without notice.

Culture / Lifestyle / Benefits

Are you interested in living and working in Vail, CO? Vail, which is centrally located in the Rocky Mountains, offers easy access to Denver (100 miles to the east) and is surrounded by the White River National Forest, offering world class outdoor activities in summer and winter (skiing, snowboarding, hiking, biking, white water).

When asked, most of our employees say that working for the Town of Vail feels like family. Our values-based culture is nurtured by the employees’ strong desire to foster teamwork, take ownership in Vail’s future and an overall pride for serving their community. Let’s not forget that our efforts not only benefit the community but also allow us to enjoy the spectacular amenities and culture in the Vail Valley which we call home! To find out more about our community, please visit our website www.vailgov.com and click on Vail Information.

Year-Round Benefits (2024 Benefits Outline)

The Town of Vail offers an excellent benefits and compensation package to our Full-time employees. This includes health and dental coverage, town-funded retirement, 457 pre-tax savings plan, life/survivor insurance, tennis pass, golf pass and other ski pass/wellness benefits. 

What’s more, the town offers many other benefits to help employees make Vail their “home” including employee housing options, home buyer/renter assistance programs, day care assistance, education reimbursements, professional development opportunities and much, much more. 

EEO Statement 

We believe diversity makes us stronger. The Town of Vail provides equal employment opportunities to all employees and applicants without regard to sex, gender identity, sexual orientation, genetics, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.