Join us for this incredible opportunity to be part of our Rooms team as a Front Office Lead/Rooms Controller.

Front Office Rooms Controllers are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences, and presenting the remaining opportunities to the Front Office Hosts for upsell opportunities. Front Office Agents rely on the Front Office Rooms Control ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations and preferences identified from their GEM notes. Front Office Rooms Control must also assist in the Front Office Operations including but not limited to: checking in guests, checking out guests, answering phones, monitoring zingle messaging and HotSOS guest requests. Front Office Rooms Control is the perfect supervisory opportunity for a seasoned Front Office Host ready to advance their career into management. The rate of pay for this position starts at $25.00/hour.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance – (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Annual of Season Ski Pass Bonus

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun