This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

JOB CLASSIFICATION SUMMARY

This is the first level in a broad recreation series. Incumbents are responsible for providing direct care for clients and the general public in area of assignment.

DISTINGUISHING CHARACTERISTICS

General responsibilities include performing duties associated with setting up, operating and opening/closing of Town facilities. Incumbents will be responsible for answering routine questions, greeting visitors, enforcing facility rules, park rules, and crowd control, and serve in a Site Supervisor capacity.

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

Additional duties when assigned as a Site Supervisor:

• Sets up apparatus and other equipment and issues supplies; preps athletic fields and ball diamonds.
• Participates in delivery of recreation programs; including interaction with participants
• Monitors sites, picking up paper and trash. 
• Provides general cleaning of buildings and restrooms.
• Performs routine clerical functions such as delivering flyers and answering phones or general office work.
• Provides a safe and enjoyable recreational setting for individuals using the Town’s facilities. 
• Performs routine maintenance on equipment. Report any malfunctioning equipment to the Supervisor.

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:

• Must be at least 16 years of age; 
• No education or experience required;
• Customer service experience is preferred. 

 For the Site Supervisor assignment:

• Must be at least 18 years of age.
• Must possess a valid Arizona drivers license.
• High School Diploma or GED, and six (6) months of experience related to area of assignment; or, an equivalent of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATION REQUIREMENTS 

• First Aid;
• CPR/AED

KNOWLEDGE

• Recreation sports programs, youth activities and rule interpretation.
• Planning, organizing and problem solving.
• First aid methods and necessary safety precautions used in recreation programming.

SKILLS

• Providing courteous and efficient service to the public and in responding to inquiries, complaints and requests in a fair, tactful and firm manner.
• Both verbal and written communication.

OVERALL PHYSICAL STRENGTH DEMANDS:

PHYSICAL DEMANDS:

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

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ENVIRONMENTAL FACTORS:

PROTECTIVE EQUIPMENT REQUIRED:

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NON-PHYSICAL DEMANDS:

PRIMARY WORK LOCATION: