5 Parts Counter Advisor Jobs in East Wenatchee, WA
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Town Auto Group is Hiring a Parts Counter Advisor Near East Wenatchee, WA
Responsibilities:
- Greet and assist customers with their part inquiries, always providing exceptional customer service.
- Identify customers’ needs by actively listening to their requirements and effectively communicating potential solutions.
- Evaluate customers’ parts requests to accurately locate, quote, and sell the appropriate part or component.
- Provide technical assistance to customers and technicians as required, guiding them in selecting the right parts for their specific needs, while accurately invoicing the parts.
- Effectively utilize computerized systems to retrieve and provide accurate information, such as part numbers, availability, pricing, and alternative options.
- Order parts from suppliers as needed, ensuring timely and efficient delivery.
- Organize and maintain the parts inventory, ensuring accurate stock levels, proper labeling, and effective cataloging of parts.
- Collaborate with coworkers retrieve requested parts for customer pick-up or delivery.
- Process parts returns, exchanges, and core returns adhering to company policies and procedures, while diligently tracking lost sales by following all parts department procedures.
- Continuously build and maintain strong relationships with customers to ensure repeat business and increase customer loyalty.
- Stay up to date with product knowledge and industry trends to provide accurate information and recommendations to customers.
- Assist in and operate forklift for moving parts inventory.
- Participate in training programs and workshops to enhance skills and knowledge of the industry and related parts.
- High school diploma or equivalent.
- Previous experience in automotive, equipment, or related parts sales is preferred.
- Proven knowledge of automotive parts and components, understanding their function and application.
- Proficient computer skills, including experience with inventory management software and Microsoft Office Suite.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and contribute to a positive team environment.
- Exceptional problem-solving abilities with a proactive approach to finding solutions.
- Demonstrated ability to work well under pressure and prioritize multiple tasks effectively.
- Detail-oriented with strong organizational skills.
- Ability to lift heavy objects and stand for long periods if required.
- Willing to submit to a pre-employment background check & drug screen
Benefits:
- Health Insurance Plan (Medical/Dental/Vision)
- Opportunities for professional growth and advancement
- PTO (Sick Time & Vacation Accrual: year 1 = 1 hr/40 hrs worked; year 2-9 = 8 hr/month; year 10 = 11 hr/month)
- 401K Plan (after one year of employment)
- 6 Paid Holidays each year
- Paid Training
- Employee appreciation
- Semi-annual employee celebrations
- Employee vehicle purchase plans within Town Auto Group
- Employee discounts on select services/purchases within Town Auto Group
- Employee discounts on select venues at the Town Toyota Center
TOWN is "the" place to work ~
Job Summary
Full Time
$44k-57k (estimate)
05/19/2024
06/01/2024
towntoyota.com
East Wenatchee, WA
100 - 200
Related Companies
The job skills required for Parts Counter Advisor include Problem Solving, Microsoft Office, Inventory Management, Product Knowledge, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Counter Advisor positions, which can be used as a reference in future career path planning. As a Parts Counter Advisor, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Advisor. You can explore the career advancement for a Parts Counter Advisor below and select your interested title to get hiring information.
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