Business Office Manager - Job Description

Job Category: Management

Employment Type: Full-Time

We are seeking a motivated, experienced Business Office Manager to join our growing organization. This position plays a key role in streamlining our company’s workflow and is an essential link between various departments, employees, customers, and vendors. The Business Office Manager is responsible for performing bookkeeping duties and overseeing activities directly related to procurement and customer service.

Primary Areas of Responsibility

1. Manage activities directly related to production and customer service.

2. Perform and oversee bookkeeping duties, interact with company CPA and external agencies.

3. Maintain and review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement.

4. Perform, direct, and coordinate activities concerned with procurement, pricing, sales, and product distribution.

5. Determine areas needing cost reduction and quality improvement.

Competencies

· Accounting and Financial Management

· Ethical Conduct

· Thoroughness

· Performance Management

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Supervisory responsibility over designated company administrative staff.

Job Responsibilities

· Manage staff, assign work schedules and specific duties. Directly supervise clerical support staff.

· Perform and oversee bookkeeping duties such as accurate financial calculations and general ledger duties.

· Oversee expenditures and accounts to manage the company’s budget for funding operations, maximizing investments, and increasing efficiency.

· Determine goods and services to be sold, set prices and credit terms based on forecasting customer demand.

· Plan and direct sales promotions in coordination with other department heads.

· Determine staffing requirements, recruit, interview, hire, and train new employees.

· Organize processes and facilitate workflow to ensure a productive and efficient workplace.

· Collaborate with President to devise and implement strategic administrative improvements.

· Oversee personnel processes and evaluate employee performance, providing support as needed.

· Coordinate with outside vendors and contractors.

· Oversee facility management and maintenance.

· Make travel arrangements for staff, scheduling appointments and events to minimize company disruptions.

· Maintain records and databases of employee information and company operations.

· Draft correspondence, reports, presentations, and other formal documents.

Education and Experience (Required)

· Associate or Bachelor’s degree in Business Administration or a related field

· Five (5) years’ experience in office administration or other related fields

· E-commerce operations and marketing (intermediate level of knowledge)

Qualifications

· Previous experience in accounting, finance, or other related fields

· Fundamental knowledge of GAAP

· Excellent written and verbal communication skills

· Ability to prioritize and multitask

· ​Strong organizational skills with attention to detail.

· Effective and innovative problem-solver

· Focuses on continuous education and improvement

Software Programs and Level of Knowledge (Required)

· QuickBooks (Advanced)

· Word (Advanced)

· Excel (Advanced)

· Access (Intermediate)

· Outlook (Advanced)

· Internet Explorer or equivalent (Advanced)

Benefits

· Medical Insurance (Fulltime employees only)

· Professional Development/Tuition Reimbursement – Conditional upon management approval

· Vacation Leave

Compensation Range

· Pay: Hourly. DOEE.

· Range: $20.00 to $25.00

· Schedule: Full-Time