TouchPoint

• We are hiring immediately for a part time PATIENT OBSERVATION ASSISTANT position.
• Location : Ascension Macomb-Oakland Hospital - 27351 Dequindre Road, Madison Heights, MI 48071 Note : online applications accepted only.
• Schedule : Part time schedule. Days may vary, 7 : 00 am - 3 : 30 pm, 3 : 00 pm - 11 : 30 pm. More details upon interview.
• Requirement : No previous experience is required.
• Pay Rate : $15.00 per hour.
• Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1308338.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Application Deadline : Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.

S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable.

We’re serious about the role we play in healing and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people.

Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Summary : Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities :

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established interval.
• Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe;

reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.

• Assists in calming and / or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient's room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations.

Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.

Participates in hand-off of pertinent information / behavior about assigned patient when arriving on unit and upon completion of shift assignment.

Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.

Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient;

assists with patient wheelchair rides and / or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.

• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary. Responds to direction as provided.
• Performs other duties as assigned.

Qualifications :

• High School Diploma, GED or equivalent is required
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates :

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Touchpoint maintains a drug-free workplace.

About Compass Group : Achieving leadership in the foodservice industry

Last updated : 2024-05-11