2 Order Entry Specialist / Customer Service (FT) Jobs in South Plainfield, NJ

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Order Entry Specialist / Customer Service (FT)

TOUCH DYNAMIC

South Plainfield, NJ | Full Time

$48k-59k (estimate)

6 Months Ago

Retail Customer Service Specialist

Momentum Solar

SOUTH PLAINFIELD, NJ | Full Time

$30k-37k (estimate)

1 Month Ago

Order Entry Specialist / Customer Service (FT)

TOUCH DYNAMIC South Plainfield, NJ

$48k-59k (estimate)

Full Time | Hardware & Office Equipment 6 Months Ago

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TOUCH DYNAMIC is Hiring an Order Entry Specialist / Customer Service (FT) Near South Plainfield, NJ

If joining an innovative, rapidly evolving and expanding company within the growing technology market, with great benefits sounds exciting, then Touch Dynamic could be the right place for you!

We would love if you had the following skills and values:

Excellent interpersonal, verbal, and written communication skills.
Proven diligent multi-tasker with the ability to perform simultaneously in different tasks while maintaining focus, prioritizing, and managing time effectively in a fast-paced environment.
Ability to prioritize is critical.
Excellent attention to detail.
Must be dependable and willing to learn.
Knowledge and experience with Microsoft Office.
Previous experience in customer service, data entry or other related fields preferred.

About the Role:

Receive, enter, and process incoming orders from multiple sources (e-mail, phone, and fax).
Manage a high volume of customer orders.
Answer customer inquiries and sales rep calls to assist promptly with questions related to orders, deliveries, and product availability.
Assist customer’s and sales team’s needs to help acknowledge and resolve issues with their orders.
Set up orders and assign the correct warehouse location based on inventory.
Responsible for notifying customers of changes in delivery schedule.
Maintain a positive, empathetic, and professional attitude toward customers at all times.

Job Details: