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Description
About the role
As a Digital Customer Service Associate supporting our online customer base, you assist both the in-store order pick-up and curbside delivery process.
You play an essential role in the customer service experience providing fast service for our customers purchasing online.
You will process transactions, select and pack product to ensure customers leave feeling positive about their visit. Both part-time and full-time position will support merchandising and online order fulfillment.
You report to the store management team.
Join us and work in one of the most fun and thriving retail companies around!
You will
What we're looking for
Physical Requirements (with or without accommodations)
We offer
More!
Grow with us!
Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people.
We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at / About-us / Careers!
The hourly wage range for this position is $12.50 $26.00. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and / or experience.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.
Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.
Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
The anticipated close date of this posting is 120 days from the posted date indicated above.
Last updated : 2024-04-23
Full Time
Retail
$56k-68k (estimate)
04/24/2024
07/11/2024
totalwine.com
PALM BEACH GARDENS, FL
3,000 - 7,500
1991
JAY HULSEY
$500M - $1B
Retail
Total Wine & More is Americas Wine Superstorethe countrys largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. We currently operate over 210 superstores across 26 states and are growing rapidly. Our typical store carries more than 8,000 world-class wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from Americas most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category. Total ...Wine & More is committed to having the lowest prices on wine, beer and spirits every day. Our strength is our people. We are always looking for motivated, talented people who are interested in working for a company with entrepreneurial spirit and a passion for providing best-in-class service. Our retail stores and corporate office (called the Store Support Center) provide opportunities for career growth and advancement. We strive to ensure that all Team Members feel that they are a part of the business, as they are valuable resources to our guests, co-workers and communities. Whether you are new to the world of wine or a great wine enthusiast, we are dedicated to bringing you the Total Wine Experience!
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Step 3: View the best colleges and universities for Customer Service Associate.