1 Loan Servicing Associate Job in Milford, CT
Total Mortgage Services, LLC is Hiring a Loan Servicing Associate Near Milford, CT
| Job Title:Loan Servicing Associate | Department:Servicing | Location:Milford Office |
| Position reports to:Post Closing Manager | Position supervises:N/A | FLSA status:__ Exempt X Non-Exempt |
TMS Core Values:
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| General Purpose and Scope (Summary):This entry level position is responsible for providing loan servicing customer support. The primary responsibilities include answering incoming emails and phone calls from borrowers which can range from questions after closing to post purchase. | ||
| Responsibilities/Functions: - Perform interim servicing payment follow-up- Follow-up on delinquent payments- Assist borrowers with post closing questions including payments and escrow disbursements - Provide payment histories and payoff statements, as needed- Insurance Servicing mail | ||
| Personal Traits / Competencies:- Good oral and written communication skills.- Must be customer service oriented.- Attention to detail- Ability to solve problems effectively - Fluent in Spanish is a plus | ||
| Technical / Computer Skills:- Knowledge on moving documents electronically via e-mail etc.- Proficient using Microsoft Excel, Word and Outlook- General knowledge of the mortgage industry with specific knowledge of loan servicing, a plus. - Experience with our loan operating system; Encompass, a plus | ||
| Education and Experience:- A business degree is desirable but not necessary; alternatively, a high school diploma or equivalent- Mortgage servicing experience- Customer service experience | ||
| Hours for position:M-F 9am-5pmThis position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements | ||
| Date Created:04/08/2024 | Date Updated:04/08/2024 | |
| ConclusionThis job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. | ||
Job Summary
Full Time
$41k-53k (estimate)
04/21/2024
07/18/2024
totalmortgage.com
SAINT CLOUD, FL
100 - 200
1997
ANA MARIA GUZMAN
$50M - $200M
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About Total Mortgage Services, LLC
Total Mortgage Services is an industry-leading direct mortgage lender and mortgage broker, having funded over $10 billion in mortgage loans since 1997. Licensed in 45 states and the D.C., Total Mortgage offers a variety of products and programs including fixed-rate loans, adjustable-rate loans (ARMs), jumbo loans, FHA mortgages and more. Visit http://www.totalmortgage.com for today's current mortgage rates, mortgage news, and mortgage calculators. **For career info, visit http://www.totalmortgage.com/careers. Check out our blog at http://www.totalmortgage.com/blog NMLS #2764 Equal Opportunity ...Employer
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The following is the career advancement route for Loan Servicing Associate positions, which can be used as a reference in future career path planning. As a Loan Servicing Associate, it can be promoted into senior positions as a Loan Servicing Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Loan Servicing Associate. You can explore the career advancement for a Loan Servicing Associate below and select your interested title to get hiring information.
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