COMPANY COMPENSATION

• Total Compensation $50K-$100K
• This pay range is based on experience, skill set, and geographic location.
• You get paid every Friday and we understand that family comes first!

LOCATION: Charleston, SC

PRIMARY RESPONSIBILITIES

Technician

• Perform preventative maintenance and troubleshoot/repair HVAC equipment in a timely and quality manner.
• Continued technical training (classroom, OJT and personal studies) in order to meet the responsibilities of a technician. This will be monitored and discussed during each review for improvement.
• Demonstrate capability of handling a heavy workload of calls.
• Maintain a high level of professionalism by arriving at work on time, maintaining a neat physical appearance and work vehicle in clean working order.
• Present a professional, positive and helpful attitude at all times when interacting with customers and co-workers.
• Organize all work details (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes.
• Submit accurate and complete Start-up Sheets in a timely manner.
• Submit accurate and complete Refrigerant Tracking Logs in a timely manner.
• Promote new business by reporting leads.
• Exercise effective communication with the customer and co-workers by using the LINC Communication Model
• Build rapport and positive working relationships with clients, vendors, and other outside contacts.
• Fully utilize technology to enhance performance (email, internet usage, VB Mobile)
• Work with other Technicians by sharing knowledge and experience. This could be of a technical nature or specific issues related to the facility.
• Demonstrate the Total Comfort Solutions values daily.
• Ability to mentor apprentice level technicians
• Service Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call. Project Technician will continue to work nights and weekends as needed.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

• Two-Year Technical Degree or 4 – year apprenticeship from accredited HVAC institution with 1 to 2 years of experience, HVAC Certificate from accredited HVAC institution with 3 to 4 years of experience, or equivalent work experience.
• Organization and time management skills.
• Problem solving skills.
• Will have available the tools necessary to accomplish the work of a Service Technician.
• Use proper tools and instruments for troubleshooting.
• Extensive knowledge of safe work habits.
• Experience with managing agreements and quoted jobs to the margins and standards at which they were sold.
• Excellent communication skills.