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Toro Park Animal Hospital
Salinas, CA | Full Time
$34k-48k (estimate)
8 Months Ago
Toro Park Animal Hospital
Salinas, CA | Full Time
$34k-48k (estimate)
11 Months Ago
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rue21
Salinas, CA | Full Time
$56k-90k (estimate)
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Veterinary Receptionist | Full-Time | Salinas, CA
$34k-48k (estimate)
Full Time 8 Months Ago
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Toro Park Animal Hospital is Hiring a Veterinary Receptionist | Full-Time | Salinas, CA Near Salinas, CA

Seeking an independent and compassionate Customer Service Rep to join our team!

Why Toro Park in Salinas, CA?
Toro Park Animal Hospital is a full service animal hospital and welcomes both emergency cases as well as pet patients in need of routine medical, surgical, and dental care. Our veterinarians have more than ten years of experience treating serious conditions and offering preventative health care. Beyond first rate pet care, we make our clinic comfortable, kid-friendly, and low stress , so your pet can relax in our waiting room.
Our team wants you to know...
Our staff attends routine training for many topics, including low stress handling techniques, Cat Friendly practice advice, advanced dental and surgical techniques, recommendations in diets and flea and tick products and many other areas. We feel strongly in the value of a highly educated and motivated team!
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Who are we looking for?
Applicants must have experience working in a veterinary or medical setting as a customer service rep, professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, be a team player and have a passion for delivering exceptional care to patients and clients. Prefer applicants to have veterinary experience, but will consider the desire to learn from the right individual.
Schedule:
This is a full-time position at 40 hours/week. Monday-Friday from 8:30a-5:30p
Responsibilities:
  • Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
  • Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
  • Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
  • Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
  • Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
  • Competitive salary: $17-$19/hr based on experience and skill set.
  • Medical, dental, vision, and prescription drug benefits for you and eligible dependents
  • Paid time off for full-time employees
  • 401(k) plan
  • Continuing education allowance
  • Guardian voluntary benefits

Job Summary

JOB TYPE

Full Time

SALARY

$34k-48k (estimate)

POST DATE

09/28/2023

EXPIRATION DATE

06/05/2024

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Toro Park Animal Hospital
Full Time
$16-18 (estimate)
1 Day Ago

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