The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.

OUR MISSION : Be Damn Good. OUR VISION : Serve people the best damn tacos.

OUR WHY : Passion. OUR MOTTO : Devil is in the details.

Here’s what we need :

As Torchy’s Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same.

This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.

What you’ll be doing :

• Leads Front-of-House operations, ensuring guest satisfaction
• Models best-in-class hospitality and coaches the team to deliver the same
• Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
• Ensures efficient execution of FOH and BOH operations during each shift
• Upholds and reinforces quality standards and food safety knowledge to FOH / BOH teams
• Addresses and alleviates all guest concerns; develops solutions to improve future service
• Schedules FOH team members to meet business needs and coordinates Local Store Marketing
• Assists Managing Partner and Kitchen Manager with operation of restaurant
• Leads store opening / closing procedures
• Drives compliance with safety, security and sanitation standards
• Communicates expectations clearly and has consistent follow-ups with team members
• Leads and creates initiatives to drive sales / profit and store performance
• Drives a DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO here’s what you’ll need :

Minimum Qualifications

• 2 years of restaurant management experience, leading FOH and BOH operations
• High-level understanding of training and development concepts
• Required state alcohol-server and Manager ServSafe Certification

Preferred Qualifications

• Ability to lead and foster teamwork
• Oral and written communication skills
• Excellent with time management
• Experience working in a scratch kitchen environment
• Bilingual a plus

Physical Requirements

• Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
• Must be able to stand for several hours and walk for long periods of time
• Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO bout why it pays to be a Torchy’s Team Member

• Pay range (based on candidate experience)
• Period based Bonus eligibility
• Access to all benefits including medical, dental, and vision plus 401(k)
• Paid Time Off ( PTO )
• Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day
• Damn Good food discount card for you AND your spouse
• Our attire is casual and we’ll throw in some of the swag
• Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis
• Bragging rights (Yeah, we’re kind of a big deal!)

Last updated : 2024-04-27