```Duties```
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their designated tables and present menus
- Provide accurate wait times and monitor waiting lists
- Answer phone calls and assist with reservations or inquiries
- Assist with seating arrangements to ensure efficient table utilization
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Uphold high standards of customer service and hospitality

```Requirements```
- Previous experience in a restaurant or food service setting is preferred
- Strong customer service skills with a friendly and outgoing personality
- Excellent communication skills, both verbal and written
- Ability to handle high-pressure situations with grace and composure
- Proficient in phone etiquette and handling reservations
- Familiarity with Toast POS system is a plus
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Flexibility to work evenings, weekends, and holidays as needed

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the restaurant.

Job Type: Part-time

Expected hours: 18 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Physical setting:

• Bar
• Casual dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Boston, MA 02210: Relocate before starting work (Required)

Work Location: In person