The Position and Job Summary

• Provides information, advocacy, and service arrangement for consumers and families.
• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.
• This position serves consumers ages 22

Compensation

This position is a non - exempt. Regular Salary: $25.82 - $28.50 per hour, plus $69.24 per bi-weekly pay period for bilingual services.

Education & Experience

• Bachelor's degree in psychology, social work, sociology, or related human services field.
• At least two years of related experience preferred
• A Master's degree in a related subject may be substituted for experience.

Skills and Abilities

• Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals.
• Knowledge of intellectual and developmental disabilities.
• Good organizational skills.
• Demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team.
• Excellent verbal and written communication skills.
• Proficiency with MS Word and MS Outlook.

Essential Requirements

• Requires meeting with individuals served and their families in their homes, in the community, or in our office location.
• Must be comfortable working with a high degree of independence.
• Frequent telephone, virtual, and out-of-office meetings required.
• Valid California Driver's License and reliable transportation, or acceptable substitute, required.
• Bilingual English/Korean required dependent upon position.
• Upon job offer acceptance, candidates will be required to show proof of COVID-19 vaccination.
• Accommodations may be requested for a religious or medical exemption from the COVID-19 vaccination requirement.

NLACRC Offers an Excellent Benefits Package

• Most positions are offered a hybrid – remote option
• Flex-schedule, including every other Friday off
• Robust Medical, Dental & Vision offerings
• No cost for employee only plans
• Various Insurance and Retirement plans
• Eligibility for:
• Service Loan Forgiveness program
• Tuition Reimbursement Program
• PTO – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year

Job Type: Full-time

Pay: $25.82 - $28.50 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Preferred)
• Office management: 2 years (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Chatsworth, CA 91311 (Required)

Work Location: In person