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Customer service associate
TJX Companies Nashville, TN
$41k-51k (estimate)
Full Time | Retail 3 Weeks Ago
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TJX Companies is Hiring a Customer service associate Near Nashville, TN

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering.

Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes : Marshalls Store 1005 6806 Charlotte Pike Nashville TN 37209

Opportunity : Contribute To The Growth Of Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.

Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments; accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Who We Are Looking For : You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

This position has a starting pay range of $13.00 to $16.75 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

  • Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts;
  • pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match;
  • medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick;

auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : Marshalls Store 1005 6806 Charlotte Pike Nashville TN 37209

Last updated : 2024-04-05

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$41k-51k (estimate)

POST DATE

04/06/2024

EXPIRATION DATE

05/03/2024

WEBSITE

tjx.com

HEADQUARTERS

EL CAJON, CA

SIZE

>50,000

FOUNDED

1956

CEO

JOSIE STANLEY

REVENUE

$10B - $50B

INDUSTRY

Retail

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About TJX Companies

The TJX Companies, Inc., the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, is ranked 85 among Fortune 500 companies. At the end of 2017*, the Company had over $35 billion in revenues, more than 4,000 stores in 9 countries, 3 e-commerce sites, and approximately 249,000 Associates. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra Trading Post, and Homesense, as well as tjmaxx.com and sierratradingpost.com, in the United States; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Maxx in the United Kingdom, Ire...land, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland and tkmaxx.com in the U.K. (combined, TJX International). More
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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