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Customer service associate
TJX Companies Bellingham, WA
$56k-69k (estimate)
Full Time | Retail 3 Weeks Ago
Save

TJX Companies is Hiring a Customer service associate Near Bellingham, WA

LP CSA (TACTICAL UNIFORM)

  • Job Description :
  • The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store.

The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.

  • Maintains a proper and professional stance in the designated area at the front of the store.
  • Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
  • The CSA provides their own black pants and black shoes.
  • Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
  • Directs customers to areas of the store they may ask about.
  • Notifies an Associate and / or Manager via a Company-issued radio when a customer has a question or concern.
  • Properly responds to Merchandise Protection Pedestal Activation.
  • Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
  • Documents required incidents in case management.

Who We Are Looking For : You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

LP CSA (TACTICAL UNIFORM)

  • Job Description :
  • The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store.

The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.

  • Roles and Responsibilities of CSA (Tactical Uniform) :
  • Maintains a proper and professional stance in the designated area at the front of the store.
  • Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
  • The CSA provides their own black pants and black shoes.
  • Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
  • Directs customers to areas of the store they may ask about.
  • Notifies an Associate and / or Manager via a Company-issued radio when a customer has a question or concern.
  • Properly responds to Merchandise Protection Pedestal Activation.
  • Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
  • Documents required incidents in case management.

Who We Are Looking For : You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

LP CSA (TACTICAL UNIFORM)

  • Job Description :
  • The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store.

The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.

  • Roles and Responsibilities of CSA (Tactical Uniform) :
  • Maintains a proper and professional stance in the designated area at the front of the store.
  • Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
  • The CSA provides their own black pants and black shoes.
  • Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.
  • Directs customers to areas of the store they may ask about.
  • Notifies an Associate and / or Manager via a Company-issued radio when a customer has a question or concern.
  • Properly responds to Merchandise Protection Pedestal Activation.
  • Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
  • Documents required incidents in case management.

Who We Are Looking For : You!

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$56k-69k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

08/22/2024

WEBSITE

tjx.com

HEADQUARTERS

EL CAJON, CA

SIZE

>50,000

FOUNDED

1956

CEO

JOSIE STANLEY

REVENUE

$10B - $50B

INDUSTRY

Retail

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About TJX Companies

The TJX Companies, Inc., the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, is ranked 85 among Fortune 500 companies. At the end of 2017*, the Company had over $35 billion in revenues, more than 4,000 stores in 9 countries, 3 e-commerce sites, and approximately 249,000 Associates. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra Trading Post, and Homesense, as well as tjmaxx.com and sierratradingpost.com, in the United States; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Maxx in the United Kingdom, Ire...land, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland and tkmaxx.com in the U.K. (combined, TJX International). More
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

Savers
Full Time
$40k-49k (estimate)
1 Month Ago

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

12/12/2021: Springfield, MA

Ability to professionally attend to the needs of customers.

02/25/2022: Rock Hill, SC

Apply for part-time Customer Service Associate roles and experience their spirit of community.

01/20/2022: Gary, IN

Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

02/02/2022: Moline, IL

Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

02/13/2022: Gastonia, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

02/15/2022: New Brunswick, NJ

Measure and analyze customer feedback.

02/21/2022: Dothan, AL

Step 3: View the best colleges and universities for Customer Service Associate.

Butler University
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