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Customer service agent
Allegiant Air Bellingham, WA
$41k-52k (estimate)
Full Time 2 Weeks Ago
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Allegiant Air is Hiring a Customer service agent Near Bellingham, WA

Hourly rate : $17.25 / hr.

Full Time Hourly Benefits :

Profit Sharing

Medical / Dental / Vision / Life / Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

10 paid vacation days for the first year

10 paid holidays per year

Full Time Salary Benefits :

Profit Sharing

Medical / Dental / Vision / Life / Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Unlimited flexible time off

10 Paid holidays per year

Part Time Benefits : Profit Sharing

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

Summary

This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.

Visa Sponsorship Available

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986.

Must pass a Criminal Background Check.

Years of Experience :

Minimum one (1) year Customer Service experience of the equivalent in related training and / or experience; Airline industry preferred.

Valid / Unexpired Driver's License

  • Must be at least 18 years of age and possess a valid driver's license.
  • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.

Preferred Requirements

  • Basic computer skills; Knowledge of general office equipment.
  • Must be people oriented, highly motivated with a positive and friendly attitude.
  • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.
  • Must be well groomed and adhere to dress code policy.
  • Ability to work efficiently under time constraints.
  • Must be at least 18 years of age and possess a valid driver's license.
  • Must be available to attend required training.
  • TRAINEE STATUS : Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.

Job Duties

  • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
  • Marshal in the planes and push back the aircraft.
  • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.
  • Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
  • Operate heavy, motorized machinery / equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
  • Enforce safety / security measures and monitors safety sensitive zones Ensure FAA.
  • Ensure Allegiant Air and airport regulations are followed.
  • Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone.

May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts / days in a 24-hour situation.

Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations.

Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.

e. hand trucks, carts, ramps, tugs, etc.). May be required to lift and / or carry up to 100 lbs. and to push and / or pull up to 300 lbs.

May be required to work various shifts / days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.

e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.

Ability to wear personal protective gear. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies.

Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

Equal Opportunity Employer : Disability / Veteran

For more information, see https : / / allegiantair.jobs

People of color, women, LGBTQIA , immigrants, veterans and persons with disabilities are encouraged to apply.

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/12/2024

WEBSITE

allentele.com

HEADQUARTERS

Willoughby, OH

SIZE

100 - 200

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The job skills required for Customer service agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

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Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

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Agents must be trained and mentored to develop a positive approach towards handling customer queries.

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A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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