Service Technician

Job description

Company Overview

For nearly a decade, Titanium LLC has been fortunate to assist millions of people to secure their homes with smart home security. We have been rated as one of the Top 15 privately held alarm companies in our nation.

Our team is expanding rapidly, and we are seeking new talent to grow with us. Titanium has a very cohesive work culture and supportive leadership who continuously want to see you become the best version of yourself. This opportunity has the potential for advancement and is compensated very generously with pay & benefits including 401k. Our organization will extend paid training & hands-on support to you to really excel in this field.

Position Summary

Titanium is in search of entry-level and/or experienced service technicians. With the support of our virtuous leaders, you will learn and develop your skills to execute residential camera installations, alarm systems, door/window sensors and teach customers how to properly use their smart home devices. Most importantly, assuring our customers have a professional and memorable experience with Titanium LLC. Our customers are the heartbeat of our organization, and it is important to keep them happy!

Qualifications

• Valid current State Driver’s license
• Clean Driving Record
• Reliable Transportation
• 18 years of age
• Experience with low voltage
• Previous work installing camera and/or alarm systems
• Experience and interest in using new technology
• Must have own transportation with Cargo room

Useful Skills & Background

• Basic computer application skills
• Reliable Transportation
• Excellent Customer Service Skills
• Field Service Experience
• Dish/Cable Industry experience - strongly preferred
• Problem-solving skills
• Ability to run/phish wires through walls
• Competitiveness
• Previous experience using hand and power tools
• Individual and teamwork-oriented

Job Duties

• CCTV installation, service, and troubleshooting smart home technology
• Install Alula, 2GIG, Qolsys security, and other home automation products daily for customers in your region
• Provide clear and thorough communication to customers on how to utilize each piece of equipment that is installed in their home
• Share new ideas and ways to improve the Technician Program
• Become a competent and certified Titanium Installer

What to expect

• Must be able to work with little to no supervision
• Ability to apply problem-solving skills as different situations/issues arise
• Possible overtime as needed as every day's schedule is different
• Ability to work in extreme environments (ex: Hot sun, cold, rain, attics, limited spaced areas)
• Climbing ladders, stairs, bend, kneel, crouch, and working on your feet for long periods
• Lift and carry up to 50lbs

As a Titanium employee, expect the following benefits:

• 401K
• Medical Insurance
• Dental Insurance
• Vision Insurance
• PTO
• Paid mileage
• Paid training
• Titanium uniform

Pay: $20.00 - $25.00 per hour – CA

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime

Supplemental pay types:

• Commission pay

Experience:

• HVAC: 1 year (Preferred)
• Low voltage: 1 year (Preferred)
• Cabling: 1 year (Preferred)
• Electrical wiring: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: On the road