Overview

Responsible for managing all aspects of assigned store location in a manner that creates and engages high-performing teams, provides exceptional customer service, and meets or exceeds the operational and business goals for the assigned store location.

This position is a great fit for your career if you:

• Manages all aspects of the Application business for the assigned store location
• Responsible for all after-sales activities necessary to support all the products sold by the Application business in the store locations assigned territory
• Lead the Parts, Service and Precision teams within the assigned store location to optimize the business
• Provide management of all parts inventory levels, working with region parts inventory management on inventory control, inventory counts, and inventory inquiries
• Track and audit service truck inventory on a quarterly basis
• Maintain organization of the parts and supplies within the parts department to enable quick location of items
• Continually provide an exceptional customer experience by engaging employees and making timely, profitable, and customer-focused business decisions
• Responsible for developing high-performing teams by attracting, developing, engaging, and retaining capable, collaborative, and customer-focused employees at the assigned store location
• Participate in knowledge sharing across the Company and the implementation of best practices at the assigned store location
• Ensure that company policies, procedures, and processes are being followed at the assigned store location, including but not limited to:
  • Ensuring all transactions are conducted in an ethical manner and per company process
  • Managing performance and employment decisions per company policy and procedure
  • Implementing and upholding company environmental, health and safety programs, policies and procedures
• Maintain complete knowledge and understanding of vendor policies and procedures
• Manage the receiving, shipping, and storage of freight as needed while making decisions regarding shipments that will benefit both customers and the company
• Oversee receiving, preparing, and setup of new, used, and rental equipment along with Application business manufactured products
• Drive team first culture through coordinating collaborative customer support activities with all departments at the location and strive for incremental growth within all aspects of managing a store location Follow all safety rules and regulations while performing work assignments
• Other duties as assigned

Qualifications

Required:

• 3 years related experience and/or related military experience
• Ability to obtain a forklift operator certificate
• Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results
• Demonstrated strong verbal and written communication skills
• Demonstrated client service skills and the ability to develop strong business relationships
• Demonstrated strong negotiation and closing skills
• Demonstrated sales skills including the ability to sell opportunities, ideas, and concepts
• Excellent organizational skills, including the ability to prioritize work and meet deadlines efficiently
• Keen attention to detail and high level of initiative, and ability to work independently
• Strong computer and analytical skills, including good working knowledge of Microsoft Office
• Ability to do same day travel up to 50% with occasional overnight travel
• Ability to work flexible hours as business/customer needs require
• Excellent understanding of financial statements and ability to develop and manage operating budgets
• Ability to handle and resolve interpersonal conflict
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Ability to operate in a fast-paced, stressful work environment
• Exemplifies Titan Machinery’s Core Values

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance - Titan Pays the Premium for Single Coverage!!
• Dental Insurance - Titan Pays the Premium for Single Coverage!!
• Vision Insurance - Optional 
• HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery. 
• Parental Bonding Leave 
• Pregnancy-Related Leave 
• 401(k) with company matching on your FIRST DAY of employment 
• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment! 
• Performance-based incentives
• Company Vehicle 
• 7 Paid Holidays 
• Competitive Wages
• Paid Long-term Disability Insurance 
• Paid Basic Life/AD&D Insurance 
• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection 
• FSA (Flexible Spending Account) for eligible expenses and dependent care costs 
• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan 
• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more) 
• Titan Paid Bereavement Leave 
• Ongoing Professional Training Opportunities 
• Tuition Assistance for educational/professional growth
• Paid time for Team Titan Volunteer Activities in your Community 
• Volunteer Firefighter/EMT Paid Time Off 
• Titan Uniform/Branded Apparel Program 
• #TMManagement 

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.