About us

Tintology is a small business in Melbourne, FL. We are professional, agile and our goal is to Tintology is a fast growing automotive protection and restyling company in Melbourne Florida. We are seeking great individuals to join our team!.

Our work environment includes:

• Modern office setting
• Food provided

```Job Summary:``` We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. ```Responsibilities:``` - Answer incoming customer inquiries via phone, email, and chat - Assist customers with product selection, order placement, and issue resolution - Provide accurate and timely information regarding product availability, pricing, and promotions - Upsell additional products and services to maximize sales opportunities - Communicate effectively and professionally with customers to ensure a positive experience - Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues - Perform data entry tasks to update customer information in the system - Analyze customer feedback and provide suggestions for process improvements ```Requirements:``` - Fluent in English; multilingual abilities, particularly in Spanish, are a plus - Excellent phone etiquette and strong communication skills - Previous customer service experience preferred - Sales or upselling experience is a bonus - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions Join our team today as a Customer Service Representative and contribute to our commitment to delivering exceptional service to our valued customers.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year
• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends only

Work setting:

• In-person
• Office

Ability to Relocate:

• Melbourne, FL 32904: Relocate before starting work (Required)

Work Location: In person