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Tinker Federal Credit Union
Oklahoma, OK | Full Time
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Operations Support Analyst I/II
$76k-95k (estimate)
Full Time | Banking 2 Weeks Ago
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Tinker Federal Credit Union is Hiring an Operations Support Analyst I/II Near Oklahoma, OK

Overview:
Tinker Federal Credit Union’s Information Technology department has an immediate opening for an Operations Support Analyst I/II! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

This is not a fully remote position and applicants will be required to come into the office and live in Oklahoma or be in the process of relocating when being considered. Hybrid schedule of 2 days remote 3 days in after onboarding period of 6 months.
As a Operations Support Analyst I/II, you will be responsible for the following:
  • Provide technical expertise enabling the successful daily operation of TFCU's core system operations and support of end-users in a call center environment
  • Working knowledge of using, troubleshooting, and supporting end-user applications and systems

Salary Range
:
The starting pay Analyst I $29.22/hour, Analyst II $36.00; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Education/Experience Requirements
:
You must have:
  • An Associate’s degree (A.A., A.S.) or equivalent from two-year college or university; 2 years related experience and/or training; or equivalent combination of education and experience
  • Flexibility to work rotating shifts, on-call, evenings or weekends on maintenance or special projects as required and occasional travel to various TFCU locations
Operations Support Analyst II
  • An Associate’s degree (A.A., A.S.) or equivalent from two-year college or university; 4 years related experience and/or training; or equivalent combination of education and experience
  • Flexibility to work rotating shifts, on-call, evenings or weekends on maintenance or special projects as required and occasional travel to various TFCU locations

Keys to Success:
In order to be successful as a Operations Support Analyst I, you must possess these qualifications:
  • Microsoft and Cisco certifications preferred, but not required
  • Working knowledge of Windows operating systems, Workstations, Microsoft Office, and other software packages to diagnose equipment, software or operational problems
  • LAN Desk/Ivanti and Web JetAdmin experience a plus
  • Must possess excellent personal communication skills to interact with employees and executives who need technical support
Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We believe in Diversity, Equity, and Inclusion, and know that embracing a diverse team makes us a better organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. Accommodations are available for applicants with disabilities. Please contact careers@tinkerfcu.org and let us know what type of accommodation or assistance you need so we can assist you promptly.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$76k-95k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

04/23/2024

WEBSITE

tinkerfcu.org

HEADQUARTERS

TULSA, OK

SIZE

500 - 1,000

FOUNDED

1946

REVENUE

$50M - $200M

INDUSTRY

Banking

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