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Call Center Sales Representative
APMEX Oklahoma City, OK
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$43k-57k (estimate)
Other 4 Days Ago
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APMEX is Hiring a Call Center Sales Representative Near Oklahoma City, OK

Job Details
Job Location
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
High School
Salary Range
$42,000.00 - $45,000.00 Salary
Description
Hybrid Schedule -- Work from home 2 days per week, must be willing to commute to downtown OKC!
Call Center Sales Representatives at APMEX are responsible for placing sales and purchasing orders for clients. They buy and sell precious metals such as gold, silver, platinum, and palladium. In addition, this position will help maintain APMEX clients by building client relationships through superior customer service, consistent communication, and market updates.
Responsibilities:
  • Answer inbound sales call and provide education on various product lines that are suitable for the client's investment goals
  • Answer inbound purchasing calls to assist the client with the items they're looking to liquidate
  • Analyze the needs of prospective clients and quote pricing accordingly
  • Maintain a database of leads and referrals
  • Manage a complete sales/purchasing cycle from prospecting, placing the order, and delivery
  • Be current and up to date on the financial market
  • Proactively anticipate client(s) needs and assess risk
  • Place outbound calls as required to follow up on potential transactions
  • Respond to Retail Purchasing email quotes
  • Diagnose, research, and resolve client concerns and requests
APMEX is a multibillion-dollar eCommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry while small enough to listen to and care about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! See why APMEX was "Voted as one of the Best Places To Work in Oklahoma!"
Qualifications
Education:
High school diploma required
Associates degree or bachelor's degree in Sales, Marketing, Communications, Business Administration or any related field is preferred but not required, but an equivalent combination of education and experience is required
Experience:
  • 1 years of professional experience in fields such as Sales, Purchasing, and Marketing is preferred
  • Prior call center experience is preferred
  • Data entry and reporting experience is preferred
Computer Skills: Experience with Microsoft Word, Outlook, and Excel
At APMEX, our employees have access to extraordinary benefits including:
  • Free daily meals
  • Paid Time Off (including your birthday!)
  • Climate-controlled, air-conditioned environment
  • Low-cost medical, dental and vision insurance
  • Tuition and Student Loan Assistance

Job Summary

JOB TYPE

Other

SALARY

$43k-57k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

06/27/2024

WEBSITE

apmex.com

HEADQUARTERS

OKLAHOMA CITY, OK

SIZE

100 - 200

FOUNDED

2000

TYPE

Private

CEO

MICHAEL HAYNES

REVENUE

$200M - $500M

INDUSTRY

Retail

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About APMEX

APMEX is an Oklahoma-based online dealer that engages in buying and selling gold, silver and other precious metal products.

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The following is the career advancement route for Call Center Sales Representative positions, which can be used as a reference in future career path planning. As a Call Center Sales Representative, it can be promoted into senior positions as a Chat Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Sales Representative. You can explore the career advancement for a Call Center Sales Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Sales Representative job description and responsibilities

Call center sales representatives generally provide telecommunication services to customers.

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They place outbound calls to customers to promote and conduct sales of their products and services.

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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

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Handling and resolving customer complaints regarding product sales to customer service problems.

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Call center sales representatives consist of contacting prospects or existing clients to sell products or services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Sales Representative jobs

Good Call Center Sales Representatives often stand out from the crowd by being able to tailor the experience to specific customers.

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After all, call center agents might have to handle a chatty customer one moment and an angry one the next.

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Educational requirements vary for call center sales representatives and depend on the type of products sold.

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Pinpoint problems and opportunities by location, communication channel, and other sales and service criteria.

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Ultimately, the goal should be to create a unified experience for the customer, whether they speak with sales or customer service.

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Step 3: View the best colleges and universities for Call Center Sales Representative.

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