3 Call Center Representative Jobs in Oklahoma City, OK
American Directions Research Group is Hiring a Call Center Representative Near Oklahoma City, OK
Work Position: On-site to perform job
Job Type: Part-time
Salary: $13.00 - $15.00 per hour
Currently Hiring for: 3pm -10pm CT (Tuesday - Friday) 4pm - 9pm (Saturday)
Must work a Saturday shift
Offering flexible schedules: 3, 4, or 5 days a week schedule. Available shifts 4, 5 or 6 hours
American Directions Research Group is hiring part-time Market Research interviewers. As a Survey Researcher you'll call households all across the United States to gather their opinions on important issues that are taking place in their areas. In this role, you will conduct phone surveys, accurately record responses and complete the surveys. This position is 100% outbound calling. Do you have great telephone communication skills, are you friendly, like talking to people, good with computer entry, time management and organization skills? If so, this might be the next role you are looking for, apply today!
What we will provide:
- Paid Training - we care about your success
- Continuous learning environment including ongoing coaching and support
- Bi-weekly pay with direct deposit
- Bonus paid upon performance
- Potential growth within the company
- Opportunity to earn paid time off
- Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
- During each survey interview, we'll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
- Continue to build skills by learning from colleagues and your supervisors who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experience.
- Must be able to sit for long periods of time.
- High school diploma/GED
- 6 months previous call center, customer service or collections experience strongly preferred.
- Previous experience collecting and recording data from the public.
- Exceptional communication skills - outgoing, friendly, and pleasantly persistent phone demeanor. Must be able to enunciate clearly.
- Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
- You will need to actively listen to a respondent and record verbatim responses at the same time.
- You must be able to pass both a reading and pronunciation test
- Task-oriented and focus driven
- Basic computer skills for operating the survey software
- Ability to be flexible in a work schedule and to work limited overtime as necessary required.
- Basic computer skills including keyboard skills and accurate data entry.
- Must meet standard performance metrics.
- The ability to work independently and to multi-task
- Positive and "can-do" attitude.
Job Summary
Full Time
$37k-47k (estimate)
05/01/2024
05/14/2024
americandirections.com
WASHINGTON, DC
200 - 500
1986
BRIAN LOPEZ
<$5M
Business Services
Related Companies
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
