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This is a remote role that must be based in a state in the Pacific Standard Time zone.
As a key member of our global Customer Success organization, the Senior Customer Success Engineer acts as a strong technical expert at Tines and helps customers understand the value of workflow automation across their organization and how to use Tines to realize that value. Your role will allow you to work closely alongside customers as they onboard and expand their use cases of Tines, and deliver production ready Stories as part of our professional services offering. You will also assist the team and customers on some of the more complex scenarios and environments.
You will partner with our Customer Success Management and Project Management Teams to ensure our clients are meeting their success criteria for the platform.
Our CSE's work closely with teams across our organization (Product, Design, Engineering, Sales, and Marketing) to ensure we are building the correct roadmap to support our customers' needs. A successful candidate will be passionate about helping customers automate repetitive tasks without having to write any code.
This role reports to the Tines CSE Leader, U.S. who is based in EST.
What you will be doing:
What you bring with you:
Target Annual Earnings (salary commission): $140,000 - $180,000
Full Time
Retail
$125k-159k (estimate)
03/12/2024
06/30/2024
tines.io
BRAINE-L'ALLEUD, REGION WALLONNE
<25
2012
MARCO SOARES CAMPOS
<$5M
Retail