• American Family Insurance in Marshalltown is seeking a highly motivated and positive individual to join our team as a Customer Loyalty Specialist. If you are looking for a great opportunity to work with customers and our team, apply today! This a part time position with day hours.

Job Responsibilities

• Answer phone calls
• Assist customers with payments & billing inquiries
• Great walk in clients
• Assist with claims
• Print insurance cards and documents
• Run Marketing Queries & Marketing Campaigns
• Thank you calls
• Schedule Appointments
• Order Office Supplies

Future Career Paths

• Sales Specialist or Office Manager; If you become licensed, you can be promoted if you sell and prospect
• Storefront Manager; Our agency wants to expand to different areas, if you want a management job but don't want to be an Agency Owner, this would be a great fit.

Future Agency Owner; Be your own American Family Agent and run your own business with your own team.

Requirements

• Minimum 2 years customer service
• Obtain Iowa Property & Casualty Insurance License within 60 days
• Coachable
• Highly motivated
• Salary raise once insurance license is obtained.

Monday-Friday 9:00am-4:30pm

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Marshalltown, IA 50158: Relocate before starting work (Required)

Work Location: In person