Job Title: Lead Pastry Specialist

Department: Bakery

Reports to:  Store Director

Position Summary: Responsible for all aspects of the bakery department. Responsible for all preparation of quality bakery products for sale by the Bakery department, while providing customer service.

Job duties:

• Provides friendly and courteous service to our customers.
• Takes orders and practices suggestive selling techniques.
• Skillfully proofs and or bakes bakery items for display.
• Decorates and finishes cakes, pies, and desserts.
• Neatly writes on cakes upon customer requests.
• Uses 20qt mixer to prepare fillings and frostings.
• Accurately takes phone orders and/or phone messages.
• Is knowledgeable and can describe bakery items and on going promotions proficiently.
• Properly rotates bakery items to ensure quality and freshness of products.
• Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised
• properly rotated, price integrity enforced according to company standards in bakery department
• May directly train and help develop employees.
• Maintains a safe and sanitary work environment through “clean as you go” method
• Fosters a harmonious positive work environment.
• Organize, and replenish necessary ingredient and supply items.
• Ensures all company programs, philosophies and company image are carried out and maintained and fosters good relationships in the community, and collaborates with business partners.
• Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.
• Periodic taking of, downloading and auditing inventories.
• Any tasks as deemed necessary by management

Capabilities:

• 18 years of age or older (operates heavy machinery)
• Must be able to safely lift 50 lbs unassisted
• Stands for extended periods of time with frequent bending and stooping required during the course of the workday
• Requires manual dexterity and eye-hand coordination for various activities.

Additional Requirements:

• Previous experience working with the public
• Time management skills
• Proper knife skills and proper sanitation knowledge
• Ability to read and understand recipes and measuring quantities.
• May require working occasional longer shifts (10 hours) due to business needs
• May require working overnight, early mornings, evenings, weekends and holidays

Environment:

• Air condition while in store, subject to heat when baking and chill temperatures if products need to be retrieved from chill
• Must be able to work under extreme temperatures (Hot oven and freezers)
• Very fast paced

Other

- Must be 18 years of age to operate machinery