Description

Assist Store Manager and Buyer in the personnel aspects of retail operations including but not limited to: hiring, training and sales. Head sales person and will lead the team in providing a high level of customer service.

ESSENTIAL FUNCTIONS:

• All duties of sales associate.
• Assist Manager in all personnel areas as needed or in absence of Manager.
• Lead the team in sales each month.
• Train new and existing employees in accordance with company and department handbooks, including specific Product and Selling Skills training.
• Lead lunch breaks and evaluate staffing levels.
• Assist Manager in hiring duties. 
• Provide meaningful improvement plans to management.
• Execute company emergency plans/procedures in absence of Manager. 
• Present a professional, quality image at all times.
• Exercise sound judgment and awareness regarding language, behavior, and dress and grooming.
• Regular and reliable attendance.

Requirements

• Must be self-motivated and service oriented personality with a strong desire to excel in all aspects of retail operations and meet high customer service standards.
• Must be 18 years old.
• Must be highly detail oriented with a solid working knowledge office management, filing and data entry. 
• Must be able to match the right product or service to the right guest – skilled in Audience Recognition and able to assist Sales Associates and Supervisors with this.
• Must be able to manage, organize, motivate and train a group of up to 15 people. Able to promote and maintain high sales.
• Must be highly skilled in up-selling products and services. Able to assist Managers with special sales and ideas for sales generation.
• Must be able to assist guests with questions about all other hotel and outdoor operations. 
• 2 yr minimum supervisory retail experience required. 
• Computer, typing and basic math skills required. 
• Must have a working knowledge of Excel, Microsoft Word and RPRO sales software. 
• Must have a Safety-First, Team-Oriented, Can-Do attitude, able to make decisions and follow company policies and procedures. 

PHYSICAL REQUIREMENTS: 

• Must be able to lift 35 lbs. and move large packages up to 50lbs using a hand truck.
• Must be flexible and capable of pulling, bending, twisting and kneeling, climbing ladders and reaching above shoulders.
• Must be able to work in tight spaces and closely with others.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with the pace of the department demands of the position.

PERSONAL ATTRIBUTES/KEYS TO SUCCESS:

• Leads by example.
• Enjoys challenges.
• Works well under pressure.
• Excellent communication skills.
• Problem Solver.