WHO WE ARE:

We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. We are based out of sunny Southern California at the Tilly’s RSC. You’ll hear the term RSC a lot, it stands for Retail Support Center since our corporate offices are here to support our retail and online stores.

SUMMARY:

The following is a brief description of responsibilities to be performed by the Regional Loss Prevention Manager. Job responsibilities include, but are not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
• Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques.
• Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls.
• Promotes, manages and monitors loss prevention programs.
• Develops a working understanding of exception reporting.
• Trains store management and employees on LP policies and procedures.
• Monitors access to store sites and respond to after-hours security problems.
• Promotes a climate of LP awareness at the store level.
• Travels to stores for investigations 60% of the time.
• Works effectively with all levels of field and senior management.
• Ensures completion of and follows up on LP Store Audits/Checklists for compliance with Company policies and procedures.
• Understands, supports and complies with all Company policies and procedures.
• Protects Company assets through enforcing Loss Prevention policies and procedures.
• Demonstrates professionalism, leadership and self-confidence.
• Represents Company as a mentor, pro-active leader and problem solver.
• Fosters a work environment that inspires trust, respect, professionalism and teamwork to achieve goals.
• Encourages team building while developing District Managers and Store Management to be independent and confident.
• Remains flexible and responsive while demonstrating an “ownership” mentality.
• Exhibits a sense of urgency when reacting to Company issues.
• Understands, enforces and supports all Tilly’s policies, procedures and directives ensuring compliance.
• Provides RSC management with accurate, timely, well thought out paperwork, projects, assignments and new ideas.

QUALIFICATION REQUIREMENTS:

• Must be able to fulfill all Essential Duties and Responsibilities listed above.
• Flexibility in work schedule and hours including; weekends, holidays and peak selling periods.
• Willingness and ability to travel regularly by air and/or car, with overnight stays, as business dictates.
• Formal Interviewing Training and or Certifications, i.e. W-Z, Reid, CFI.
• Exception Based Reporting analysis and proficiency.
• Proven leadership, motivational, development and organizational skills.
• Strong communication skills, both verbal and written.
• Ability to organize and prioritize multiple tasks in a demanding and continuously evolving environment.
• Ability to take the initiative to handle situations effectively and in a timely manner.
• Accepts criticism and direction from all levels of the organization, handling it appropriately.
• Adheres to Company guidelines of dependability, including attendance requirements.
• Presents self well which includes appropriate dress, cleanliness and appropriate verbal communication.
• Basic laptop proficiency, i.e. MS Office Applications, VPN, etc.
• Basic knowledge of LP Technology, i.e. CCTV, Burglary Alarm Systems, EAS.

EDUCATION and/or EXPERIENCE:

• Minimum of 3 – 5 years of experience of multi-Store experience.
• High School Diploma required.
• Bachelors Degree preferred.

LANGUAGE SKILLS:

• Excellent interpersonal skills.
• Strong verbal and written communication.
• Proficient in English.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Wicklander -Zulawski or Reid Interview Skills Certification

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, and operate business equipment.
• Standing, walking, bending, squatting and/or twisting.
• Simple grasping, pushing, lifting and/or carrying items of 3-15 pounds.
• Reaching above or below shoulder level.
• Climbing ladders 6-12 feet.
• Exposed to music played at an intermediate level.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Typical office environment with low level noise exposure.
• Retail Store environment.

Why Tillys?

Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team, you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen… so what are you waiting for?

🌟 401k: We offer a 401k plan as your financial security is our priority.

🏥Comprehensive Health Benefits: We've got your well-being covered. Enjoy comprehensive medical and dental benefits, and the best part? We fully cover your vision needs!

🛍️Employee Discounts: Shop to your heart's content with exclusive discounts, both online and in-store. Enjoy the latest fashion and gear without breaking the bank.

🎟️ Discounts Galore : Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.

🛍️Employee Sample Sale: Score big on your favorite brands at our exclusive Employee Sample Sale events. It's like Black Friday, but better!

🏋️‍♂️ Wellness Events: We prioritize your well-being and joy. Come join us at the corporate office for a mix of wellness events, parties, and corporate gatherings, all crafted to keep you at your best.

💆‍♂️Monthly Massages: Relax and rejuvenate. We offer monthly massages to help you unwind and de-stress.

🎬Movie Ticket Discounts: Movie night, anyone? Enjoy special discounts on movie tickets and make it a regular thing.

🍿Weekly Snacks: Munch away! We keep the office stocked with weekly snacks to keep you fueled and motivated.

🌍Volunteer Time: We believe in giving back. Take paid time off to make a difference in your community through volunteer work.

What to Expect?

Hybrid role based out of Arizona.

“Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box).”