Our 220 room Resort is hiring a Seasonal Part Time Front Desk Clerk to serve as the face of our business and be our connection with our guests. We’re looking for a friendly individual who genuinely enjoys being around people and whom can manage multiple tasks at once. The ideal candidate will have previous customer and service experience, and experience with Track software and will understand the importance of responding quickly to guests’ needs and complaints. You’ll be corresponding with guests through email, chat, over the phone and in person. If you’ve worked in the hospitality industry before, we definitely want to talk to you.

Responsibilities of the position are:

Answer the phone at the front desk to respond to current and prospective guests’ needs

Book reservations for individuals, families, and groups as required

Greet walk-in guests and guests with reservations when they arrive at the front desk

Schedule special services, such as tee times, when guests inquire

Refer guests to local amenities and venues

Communicate guests’ requests and complaints to the appropriate department

Job skills needed for this position:

High school diploma/GED required

Bilingual a plus

2 years’ customer service experience preferred

Track Software experience preferred

Excellent oral and written communication skills

Friendly phone manner a must

Willingness to work nights, weekends, and holidays

Familiarity with the hospitality industry a plus

Ability to pass background check

Willingness to maintain confidentiality

If you are interested in joining our team, please reply via email with your resume

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Free parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Front desk: 2 years (Required)

Work Location: In person