Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Austin, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team & Role:
We are looking for a Client Solutions Planner to support the Growth Team at TikTok. Client Solutions Planners are responsible for the tactical and executional components of advertiser campaigns including the integration and planning work with cross functional teams. This member of the team will work with all departments in the org including Creator Monetization, Brand Strategy, Ad Ops, Sales Ops, Product, and Account Managers. You will be involved in pre and post sales and will develop comprehensive media plans leveraging our first-in-class ad product suite. You will utilize educational knowledge and industry knowledge to help us build a strong business with Client Services at the forefront of all we do.
Responsibilities:

• Support and work with the Sales Team on pre-sale research and client pitches
• Perform on-going research to inform vertical best practices and identify opportunities
• Support CSM team in post-sales campaign execution and reporting
• Act as a project manager for campaign execution, ensuring smooth campaign delivery and collaborating with cross functional partners
• Assist in client tracking including pipeline management, reporting, and opportunity accuracy in CRM system
• Work with internal teams including Finance and Sales Ops team on client approval, inventory allocation and other internal processes.

Qualifications
Minimum Qualifications:

• Experience in marketing and/or digital advertising
• Ability to analyze data and identify insights to recognize trends and inform decisions

Preferred Qualifications:

• Experience collaborating with multiple teams and communicating complex issues
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
• Excellent project management and organizational skills
• Strong verbal and written communication skills
• Working knowledge of Excel
• High attention to detail and very organized
• Self-starter, a fast learner who has critical thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
The hourly rate range for this position in the selected city is $30.00- $33.00.
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.