Responsibilities: The Account Manager position will be responsible for primarily inside sales including customer support and business development. Perform a high volume of telephone calls, coupled with electronic communications, to engage customers and business prospects. • Account Management Assistant – includes service delivery operational support; facilitation of contractor onboarding, timesheet tracking, accounting support, and growing business with existing customer base, primarily by direct communication and through client Vendor Management Systems (VMS).
• Business Development - includes prospecting and capturing new customers. This involves identifying target audiences, researching to gather leads, cold-calling and follow-up. Leverage in-house BD tools.
• Consistently track job order status and communicate to recruitment team.
• Submit candidates both in VMS and directly to client points of contact, and manage the interview process. Utilize in-house applicant tracking system to pipeline candidates and to facilitate job order lifecycle. • Meet and exceed set goals for sales activity including prospecting activity, presentations, interviews, and contractors assigned to both existing customers and potential new clients. Preferred Qualifications: • High energy with the ability to execute a high volume of telephone calls, and a comfort level making cold calls and being accountable to client managers.
• Ability to work mostly independently, with some training and guidance, and coordinate support resources.
• Ability to analyze customer or project job requirements and effectively align them to resume skill sets.
• Ability to understand and effectively utilize job boards, customer Vendor Management Systems and the company’s Applicant Tracking System.
• Excellent verbal and interpersonal communication skills.
• Organizational, planning and written documentation skills.
• Bachelor’s Degree in Business, Communications, Social Sciences, Humanities, Education or Technical related disciplines or 2 or more years of relevant experience. Additional Provisions: • This will initially be an onsite only role that can transition to partial remote depending on professional development and meeting performance metrics.